Parts and Service Administrator

6 days ago

St Marys, Canada All Equip Repair Full time $45,000 - $60,000 per year
A parts and service administrator manages the flow of parts and supports the service department by handling customer inquiries, booking appointments, managing inventory, ordering parts, and completing administrative tasks like invoicing and processing warranty claims. This role requires strong organizational, customer service, and communication skills, along with proficiency in relevant computer systems.

Key Responsibilities:
  • Customer Service: Answer phone calls and emails, address customer inquiries about parts availability, pricing, and service updates, and resolve complaints.
  • Appointment Management: Schedule, book, and maintain service appointments for customers.
  • Inventory Management: Track inventory levels, ensure parts are in stock for services, and manage backorders.
  • Ordering and Sourcing: Liaise with suppliers, order new parts, and coordinate the pickup or delivery of parts from suppliers or to customers.
  • Administrative Tasks: Process invoices, receive payments, handle billing and credits, and complete administrative duties related to service work orders.
  • Warranty Handling: Manage warranty claims, process returns and ensure warranty compliance.
  • Liaison: Coordinate with technicians and service managers to ensure efficient operations and support.

Required Skills and Qualifications:
  • Organizational Skills: Excellent ability to manage tasks, documents, and inventory effectively.
  • Communication Skills: Strong abilities in both written and verbal communication for interacting with customers and internal teams.
  • Customer Service Focus: A friendly and helpful demeanor to provide excellent service.
  • Technical Proficiency: Experience with computer systems, including dealer management systems and Office 365.
  • Problem-Solving: Ability to resolve issues and handle customer complaints.
  • Detail-Oriented: Strong attention to detail is needed for administrative and inventory tasks. 

This job if full time, year round, Monday - Friday 7:00am - 4:00pm.

Please send your cover letter and resume to While we appreciate all applications, only those selected for an interview will be contacted.

  • Parts and Service Administrator

    7 days ago

    St. Marys, Canada All Equip Repair Full time $55,000 - $75,000

    A parts and service administrator manages the flow of parts and supports the service department by handling customer inquiries, booking appointments, managing inventory, ordering parts, and completing administrative tasks like invoicing and processing warranty claims. This role requires strong organizational, customer service, and communication skills, along...

  • Administrative Assistant

    2 weeks ago

    St. Marys, Canada Kirkton Veterinary Clinic Full time

    Kirkton Veterinary Professional Corporation is looking for a highly motivated and detail-oriented administrator/receptionist for their embryo transfer (ET) and ovum pick up (OPU) department based out of St. Mary’s, ON. Reporting to the lead team veterinarian, the Embryo Administrator is a reliable team member utilizing organizational and effective...

  • Cleaner - Part Time

    1 week ago

    St. Marys, Canada Linnor Cleaning Service Inc Full time

    We are looking for motivated individuals who are interested in joining our team of Cleaners. Our company provides cleaning services to a wide range of clients, and we need capable individuals who can keep up with a busy schedule and perform a variety of cleaning duties. This includes scrubbing toilets, vacuuming floors, dusting furniture and cleaning...

  • Developmental Service Worker

    2 weeks ago

    St. Marys, Canada Community Living St. Marys and Area Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Work in employer's/client's home - Various locations **Tasks**: - Appraise clients' needs or eligibility for specific services - Implement life skills workshops - Assess client's relevant skill strengths and development needs - Housekeeping...

  • Mobility Van Driver

    3 days ago

    St. Marys, Canada St. Marys and Area Mobility Service Full time

    POSITION: Mobility Van/Bus Driver, St Marys & Area Mobility Service Casual, Permanent : St. Marys & Area Mobility Service is a not-for-profit, community accessible transportation provider. Mobility van/bus drivers provide transportation to clients, using agency owned accessible vehicles. This position can be physically demanding, requiring the ability to...

  • Accessible Transportation Driver

    7 days ago

    St. Marys, Canada St. Marys and Area Mobility Service Full time

    **St. Marys & Area Mobility Service** **Full-Time (30+ hours per week)** **About Us** St. Marys & Area Mobility Service is a not-for-profit organization dedicated to providing accessible, door-to-door transportation for residents in our community. We support individuals of all ages, including older adults and persons with disabilities, helping them...

  • Counter Sales

    7 days ago

    St. Marys, Canada Radar Auto Parts Inc. Full time

    **Company description** Radar Auto Parts Inc. is independently owned and operated by individuals who are passionate about delivering excellence in our industry. At Radar Auto Parts Inc. customer service is driven by our enthusiastic team of knowledgeable & experienced parts professionals within our 4 store locations. We serve our communities with a high...

  • Office Administration

    6 days ago

    St. Marys, Ontario, Canada McDougall Energy Full time $50,000 - $75,000 per year

    COME GROW WITH USMcDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.At McDougall Energy, we believe every team member has a role in fulfilling our purpose....

  • Office Administration

    6 days ago

    St. Marys, Ontario, Canada McDougall Energy Inc. Full time $45,000 - $70,000 per year

    COME GROW WITH USMcDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.At McDougall Energy, we believe every team member has a role in fulfilling our purpose....

  • Accessible Transportation Driver

    2 weeks ago

    St. Marys, Ontario, Canada St. Marys and Area Mobility Service Full time $45,000 - $47,500 per year

    St. Marys & Area Mobility ServiceFull-Time (30+ hours per week)About UsSt. Marys & Area Mobility Service is a not-for-profit organization dedicated to providing accessible, door-to-door transportation for residents in our community. We support individuals of all ages, including older adults and persons with disabilities, helping them maintain independence...