Project Manager, Business Transformation

About Facility Association

Facility Association ensures the availability of automobile insurance to owners, lessees and licensed drivers of motor vehicles who are eligible. We are an unincorporated non-profit association of insurers. The Association operates in Ontario, Alberta, Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island, Yukon, Nunavut, and Northwest Territories. Every insurer licensed to write automobile liability insurance in these jurisdictions is a member of Facility Association. The affairs and business of the Association are managed and controlled by a Board of Directors with authority Canada-wide. The President and CEO is responsible for the day-to-day operations of the organization and management of staff.

Additional information in relation to Facility Association is available on its website:

Position Summary

The Project Manager, Business Transformation, plays a critical role in driving Facility Association's strategic initiatives by leading organizational change and process improvement projects. The incumbent will manage a portfolio of transformation initiatives from initiation to completion, collaborating with stakeholders across departments to ensure alignment with business goals and measurable outcomes. The ideal candidate combines strong project management expertise with exceptional communication and problem-solving skills, bringing structure and focus to complex, cross-functional initiatives.

This is a 12-month fixed-term contract starting in January. The position requires a minimum of 4 days per month in the office.

Key Responsibilities

Portfolio & Project Management

• Lead end-to-end delivery of assigned projects, from initiation through planning, execution, and closure, ensuring alignment with strategic objectives.
• Maintain an up-to-date portfolio inventory that reflects current and future initiatives, tracking progress, risks, and outcomes.
• Provide regular progress updates and reports to stakeholders, including senior leadership and governance committees.
• Identify, assess, and mitigate project risks and issues to ensure successful delivery.
• Develop standardized templates, tools, and processes that enhance project and portfolio management capabilities.

Stakeholder Engagement & Leadership

• Serve as a trusted advisor and strategic partner to the Director, Business Transformation, and other leaders across the organization.
• Collaborate with cross-functional teams and external partners to define project objectives, scope, value metrics, and success measures.
• Build strong relationships across departments to ensure alignment, engagement, and accountability.
• Facilitate workshops and working sessions that drive collaboration, clarity, and progress.
• Provide coaching and mentorship on project management best practices, tools, and standards.

Project Delivery & Process Improvement

• Lead business and process improvement initiatives that enhance operational efficiency and support strategic goals.
• Apply appropriate project management methodologies (e.g., Agile, Waterfall, Hybrid) to ensure effective planning and delivery.
• Oversee change management, ensuring scope, schedule, and budget remain on track.
• Ensure deliverables meet quality standards, business needs, and stakeholder expectations.
• Monitor and evaluate project performance using key metrics to identify insights and opportunities for improvement.

Qualifications

• Bachelor's degree in Business Administration or a related field, and PMP or other relevant project management certification.
• Minimum of 5 years of progressive experience managing projects within the P&C insurance industry.
• Proven ability to lead complex projects with multiple stakeholders, resources, and budgets.
• Strong understanding of project management frameworks, tools, and methodologies (Agile, Waterfall, PMBOK).
• Familiarity with business architecture principles and business analysis practices.
• Demonstrated ability to design and implement scalable project governance and reporting solutions.
• Excellent communication, presentation, and negotiation skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Experience working within transformation or modernization initiatives is an asset.

What We Offer

If you're energized by leading complex projects, passionate about process improvement, and motivated to drive meaningful change, we encourage you to apply. Join a collaborative, purpose-driven team making a national impact.

Facility Association is committed to providing accommodations for people with disabilities. Applicants should make their needs known in advance.

The Association is proud to be an equal-opportunity employer. Alongside a commitment to excellence, the Facility Association is dedicated to fostering a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion, and ethnicity.