Sales and Customer Service

5 days ago

Montreal, Quebec, Canada Wealthy Group of Companies LLC Full time

This rapidly growing healthcare and medical supplies distributor provides a broad range of products to hospitals, clinics, long-term care facilities, home-care providers, and individual healthcare professionals across Canada. The company is known for its extensive inventory, covering everything from durable medical equipment and mobility aids to consumables, personal protective equipment, and diagnostic tools. Operating in a fast-paced, entrepreneurial environment, the team prioritizes accuracy, reliability, and exceptional service, ensuring that clients receive the right products at the right time. With a collaborative and hands-on culture, the company continues to expand while maintaining its reputation as a trusted partner in the healthcare supply industry.

We are seeking a motivated Sales and Customer Service professional to join the team and play a critical role in maintaining and growing relationships with existing accounts. In this position, you will actively reach out to customers who are already purchasing from the company, assist them in placing orders, and ensure that their needs are met efficiently and accurately. This role is ideal for someone who enjoys interacting with clients, thrives in a fast-paced environment, and is looking for an opportunity to grow into a full sales position with commission potential. The successful candidate will act as the main point of contact for assigned accounts, providing exceptional service while supporting the sales team in achieving company goals.

Responsibilities

  • Proactively reach out to existing accounts to maintain relationships, answer questions, and support ongoing purchasing needs.

  • Assist clients with placing orders, ensuring accuracy, timely processing, and proper documentation.

  • Provide product guidance and recommendations to customers based on their needs and past purchasing history.

  • Collaborate closely with the sales and operations teams to ensure smooth order fulfillment and resolve any issues that arise.

  • Track and manage customer interactions, maintaining accurate records of communications, orders, and follow-ups.

  • Identify opportunities for account growth and upselling, preparing the groundwork for transitioning into a commission-based sales role.

  • Respond promptly and professionally to client inquiries via phone, email, or other channels.

  • Support special projects or initiatives to improve customer satisfaction, internal processes, or sales effectiveness.

  • Continuously learn about new products, industry trends, and best practices to provide knowledgeable service to clients.

Qualifications

  • Minimum 2–4 years of experience in sales support, customer service, account management, or a related field, ideally within medical supplies, healthcare, or a similar industry.

  • Strong communication and interpersonal skills, with the ability to build rapport and maintain professional relationships.

  • Highly organized, detail-oriented, and capable of managing multiple accounts and priorities simultaneously.

  • Comfortable using Microsoft Office Suite (Excel, Word, Outlook) and CRM or order management systems.

  • Self-motivated with a positive attitude, a solutions-oriented mindset, and the ability to work independently while supporting team goals.

  • Eagerness to learn about sales processes and eventually transition into a commission-based sales role.

  • Ability to thrive in a fast-paced environment with shifting priorities and evolving responsibilities.

Compensation

Salary: $65,000 annually, with growth opportunities toward a commission-based sales role in the future.

  • Customer Service

    2 weeks ago

    Montreal, Quebec, Canada LS Étiquetas Trading Inc. Full time

    Job SummaryWe are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service through various communication channels. Your primary goal is to ensure customer satisfaction by addressing inquiries, resolving issues, and promoting our...

  • Territory Sales Manager – Montreal Market

    5 days ago

    Montreal, Quebec, Canada Sales Talent Inc. Full time

    Join a national leader in sustainable industrial packaging solutions with more than three decades of success and a rapidly expanding presence across North America. This is a high-impact field-based role where you will manage a strong existing book of business while driving new growth across the Greater Montreal market.As a Territory Sales Manager, you will...

  • Customer Service Representative

    1 week ago

    Montreal, Quebec, Canada ZephyrSync Solutions Inc. Full time

    Job OverviewWe are seeking a dedicated and personable Customer Service Representative to join our team. This role involves engaging with customers to provide exceptional service, addressing inquiries, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, be bilingual in English and Spanish, and have experience in...

  • Customer Service Representative

    2 weeks ago

    Montreal, Quebec, Canada OpenGate Scientific Innovations Inc. Full time

    OverviewWe are seeking a dedicated and personable Customer Service Representative to join our team. This role involves engaging with customers to provide exceptional service, resolve inquiries, and promote our products and services. The ideal candidate will possess strong communication skills, be bilingual in English and Spanish, and have experience in data...

  • Associate, Sales and Customer Service

    2 weeks ago

    Montreal, Quebec, Canada Intact FC Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Customer Service Representative

    6 days ago

    Montreal, Quebec, Canada Levitt-Safety Full time

    As a Customer Service Representative based in Montreal, you will be part of a dynamic inbound call team committed to delivering exceptional service in both French and English. Supporting customers across Quebec, your role is key in helping clients identify the right safety solutions while ensuring smooth order processing and collaboration with internal...

  • Customer Service Representative

    4 days ago

    Montreal, Quebec, Canada Levitt-Safety Full time

    As a Customer Service Representative based in Montreal, you will be part of a dynamic inbound call team committed to delivering exceptional service in both French and English. Supporting customers across Quebec, your role is key in helping clients identify the right safety solutions while ensuring smooth order processing and collaboration with internal...

  • Sales Account Executive, Customs Brokerage

    4 days ago

    Montreal, Quebec, Canada Omnitrans inc. Full time

    If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place Omnitrans is currently searching for a Sales Account Executive, Customs...

  • Customer Service Specialist

    2 weeks ago

    Montreal, Quebec, Canada Jobs for Lebanon Full time

    Company Description Callplex Canada Inc. is an outsourcing company based in Montreal, QC, Canada. Our mission is to help businesses grow faster and save money by providing near-native-speaking agents. One of our primary goals is to provide above average salary pay for people in Lebanon by providing remote jobs. Job DescriptionCustomer Service Specialist -...

  • Sales Account Executive, Customs Brokerage

    5 days ago

    Montreal, Quebec, Canada Omnitrans Full time

    If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place Omnitrans is currently searching for a Sales Account Executive, Customs...