Field Service Technician

4 days ago

Montreal, Quebec, Canada Synerfac Technical Staffing Full time

This Field Installation Technician will need 2+ years of experience installing, maintaining and troubleshooting industrial equipment.

This is a TRAVELING role 80% of the time Most work will be around Montreal, but must be able to travel between Canada and the US.

Requirements/Qualifications:

    • Proven experience as an Installation or service technician or similar role.
    • 2+ years of experience installing, maintaining and troubleshooting industrial equipment (pneumatic, electrical and mechanical).
    • Demonstrated success in supporting high-performance teams in a technical project environment.
    • Solid technical background with understanding of installation procedures.
    • Ability to support and coordinate multiple teams during installation phases.
    • Working in the field performing physical installation tasks at least 80% of time.
    • Industrial facilities in the field at the customer location supporting various industries.
    • 5 Days Per week US / Canadian Travel.
    • Ability to modify PLC program (not a requirement but a plus).

Responsibilities/Duties:

    • Detailed review of new system installations to confirm prints and functioning as designed.
    • Conduct startup and commission of new installations.
    • Generate installation and commissioning reports.
    • Provide support to sub-contractors to ensure installation steps are completed with the expected level of quality per the design intent.
    • Conduct training for operations and maintenance groups.
    • Conduct over phone support to customers.
    • Trouble shoot and diagnose mechanical systems during start up phases of installation.
    • Trouble shoot and diagnose electrical systems during start up phases of installation.
    • Review existing PLC programs for troubleshoot and diagnose of installation and commissioning steps.
    • Check inventory of delivered components to validate all parts are available for installation.
    • Communicate with the customer through the installation phase for any inquiries and requirements from the customer scope of work.
    • Solicitation and gather feedback from sub-contractors for use of continuous improvement for installation processes and standards
    • Work with PMs and PEs to derisk potential field issues during the installation phase.
    • Daily communication of project status including punch list items and risks to project delivery.
    • Identify potential risks in the installation phase and develop mitigation strategies.
    • Monitor and evaluate risk factors to ensure proactive decision-making.
    • Implement quality control measures to guarantee the accuracy and completeness of installations.

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