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Lab Supervisor

2 weeks ago

Kitchener, Ontario, Canada Certified Group Full time

Laboratory Supervisor - Toxicology Operations
About the Role:

We are seeking a results-driven
Laboratory Supervisor
to provide daily operational leadership within our Toxicology Laboratory. In this role, you will oversee assigned assay areas, ensuring on-time production, operational efficiency, and compliance with GLP/ISO standards. You will lead a team of Team Leads and Lab Technicians, manage workflow, review first-level data, maintain equipment readiness, and support a culture of quality and continuous improvement.

This position is ideal for a proactive leader who thrives in a fast-paced, high-volume lab environment and is passionate about developing teams while maintaining operational excellence.

Key Responsibilities:
Operational Leadership

  • Oversee daily operations in assigned assay areas to meet production targets, timelines, and quality standards.
  • Review and approve first-level data, worksheets, and laboratory records.
  • Ensure laboratory equipment is maintained, calibrated, and fully operational.
  • Monitor efficiency and implement process improvements to enhance productivity and reduce errors.
  • Maintain accountability for deviations and CAPAs, ensuring timely investigation, documentation, and closure.

Team Leadership & Mentorship

  • Lead, mentor, and coach lab personnel; provide regular performance feedback.
  • Conduct daily huddles and team meetings to align priorities and address issues.
  • Coordinate staffing coverage in partnership with Team Leads.
  • Participate in hiring, interviewing, training, and onboarding of new staff.
  • Support career development of Team Leads and Lab Technicians.

Compliance & Quality

  • Ensure adherence to GLP, ISO17025, and internal Quality policies.
  • Initiate, track, and close deviations and CAPAs in assigned areas.
  • Support internal and external audits, inspection readiness, and regulatory reviews.
  • Promote safe laboratory practices, PPE compliance, and Health & Safety standards.

Strategic & Administrative

  • Provide input on staffing, equipment needs, and resource planning.
  • Collaborate with the Operations Manager on workflow optimization and capacity planning.
  • Maintain labor metrics, overtime logs, and training records for direct reports.
  • Offer technical input for process improvements and assay development initiatives.
  • Participate in safety inspections and ensure corrective actions are completed.

General Duties

  • Implement the Laboratory Quality Policy and ensure adherence to SOPs, study plans, and test methods.
  • Follow all Health & Safety procedures and consistently wear required PPE.
  • Perform other duties as assigned.

Qualifications:
Education

  • Bachelor's degree in Life Sciences, Toxicology, Biochemistry, or a related field (required).
  • Equivalent education/experience may be considered by HR and department leadership.

Experience

  • Minimum 5 years of laboratory experience, including 2+ years in a supervisory or first-level leadership role in a GLP/ISO17025 environment.
  • Equivalent experience may be considered by HR and department leadership.

Soft Skills

  • Strong analytical and problem-solving abilities.
  • Effective communication, coaching, and leadership capabilities.
  • Highly accountable, results-driven, and able to work independently.
  • Adaptable to a fast-paced, high-volume laboratory setting.