Technical Trainer

1 day ago

Greater Ottawa Metropolitan Area, Canada GemTek Full time

Full-time perm: Technical Trainer

GemTek Recruiting is partnering with an elite, global technology organization to hire a Technical Trainer and Operational Enablement Lead. This is a highly respected client of ours and a fantastic environment for professionals who want to work on complex, large scale network operations with strong leadership and long term vision.

**Applicants must have resided in Canada continuously for the past 5 years. Please apply only if this requirement is fully met. Reliability clearance will be required but the client can obtain if you don't have it.

This role is responsible for building and institutionalizing operational training, documentation, and workflows to ensure operational teams are fully prepared, certified, and execution ready as systems scale.

Location

  • On-site in Gatineau, QC
  • Temporary work location in Ottawa, ON, during transition
  • On-site presence required starting mid 2026 in the Gatineau office (4 days per week)

Required Experience

  • Post secondary education in telecommunications, network engineering, technical communications, or related field
  • 4-7 years of experience in technical writing or documentation in a telecommunications or satellite, or network operations environment.
  • Experience working in a network operations centre setting is a highly desired
  • 3 years mission critical technical writing work
  • Experience working with cross-functional operations, engineering, and project teams
  • Strong documentation and communication skills
  • Proficiency with tools such as Confluence, SharePoint, and MS Office
  • Bilingual English and French preferred, but not mandatory
  • Exposure to MEF standards and L2 services is an asset but not mandatory

Key Responsibilities

  • Develop and maintain Standard Operating Procedures (SOP) and operational workflows
  • Design role based training programs, onboarding materials, and certification content
  • Create and manage a centralized operational knowledge base
  • Adapt vendor training and deliver Train the Trainer programs
  • Support operational readiness, testing feedback, and continuous improvement
  • Align training delivery with system activation and operational ramp-up milestones
  • Track training completion and baseline competency requirements
  • Develop incident response and escalation playbooks

Why This Role


• Full-time opportunity with one of GemTek's most trusted and prestigious clients


• Competitive salary and strong benefits


• High visibility role with real operational impact


• Stable, long term environment with growth opportunities

  • AI Trainer

    1 day ago

    Greater Montreal Metropolitan Area, Canada ChatGPT Jobs Full time

    Job DescriptionAI Trainer - Content Editor - RemoteCompany:OutlierLocation:Oakville, ONType:Full-TimePay:Up to $15/hour + performance bonuses.About the Role:Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems.What You'll DoAdopt a "user mindset"...

  • Operational Specialist

    1 day ago

    Greater Ottawa Metropolitan Area, Canada GemTek Full time

    Full-time perm: Technical Trainer / Operational Excellence Lead / Operational Enablement LeadGemTek Recruiting is partnering with an elite, global technology organization to hire a Technical Trainer and Operational Enablement Lead. This is a highly respected client of ours and a fantastic environment for professionals who want to work on complex, large scale...

  • Travelling Contract Trainer

    2 weeks ago

    Greater Sudbury, Canada Sling-Choker Academy Full time

    **About Us** Sling-Choker Academy delivers high-quality industrial safety training and real-world rescue services across mining, construction, energy, and manufacturing sectors. As part of the Sling-Choker Group, we combine over 50 years of industrial experience with specialized expertise in fall protection, confined space, and rescue operations. We’re...

  • SAP Trainer

    1 day ago

    Ottawa, Ontario, Canada Myticas Consulting Full time

    SAP Trainer (Enhanced Reliability Clearance Required)Location:Canada (Hybrid / Onsite as required)OverviewWe are seeking an experiencedSAP Trainerto design, develop, and deliver SAP training programs for end users, super users, and support teams within a secure, regulated environment. The successful candidate will play a key role in enabling business...

  • SAP Trainer

    1 day ago

    Ottawa, Ontario, Canada HiringAgents Full time

    Job title: SAP TrainerClient: Myticas ConsultingLocation: Ottawa, Ontario, Canada - Hybrid (on-site as required)Contract type: ContractContract duration: Not specifiedSalary:About The RoleMyticas Consulting is seeking an experienced SAP Trainer to support a large, secure government-focused environment from Ottawa. In this role, you will design, develop, and...

  • Health and Safety Trainer

    1 day ago

    Ottawa, Ontario, Canada SafetyCo Partners Inc. Full time

    OverviewMake a Real Impact Every DayAre you passionate about keeping people safe and helping them go home healthy at the end of the day? Do you love teaching others, solving problems, and guiding organizations toward stronger safety practices? If so, we want you on our team.At SafetyCo we're not just delivering training – we're helping organizations...

  • Ottawa Tfc

    2 weeks ago

    Ottawa, Canada Ontario Soccer Full time

    **Now Hiring: Strength Trainer - Sports-Études Program (Ottawa TFC)** **Location**: Garneau High School (Orleans Dome), Ottawa, ON **Position Type**: Part-time (3-4 times weekly during the school year between 1 and 4pm) **Compensation**: $20-$30 hourly, based on experience **About Ottawa TFC & Sports-Études** Ottawa TFC is a nationally licensed youth...

  • Microsoft Certified Trainer

    2 weeks ago

    Ottawa, Canada Learning Tree International Usa, Inc. Full time

    **Microsoft Certified Trainer (Part-Time)** Are you passionate about sharing your Microsoft Product expertise and helping others acquire new skills? If so, we've got an exciting opportunity for you! **The Role** - As a Microsoft Certified Trainer, you will play a crucial role in shaping the learning journey of our learners and clients. Your primary...

  • Personal Trainer

    1 day ago

    Ottawa, ON KK E, Canada Ottawa Sport and Social Club Full time

    Position: Personal TrainerLocation: 1 Donald Street, OttawaCategory: Full-time Availability (Fee-for-Service)Connecting the community through Sport, Wellness, and Leisure in the heart of the city. Rideau Sports Centre is a recreation centre open to the public; an inclusive space for people of all ages, sports, abilities, and demographics, which is located on...

  • Personal Trainer

    7 days ago

    Ottawa, Canada Altea Active Full time

    **Join Our Ottawa Team** We are a renowned luxury health and wellness group committed to delivering exceptional experiences to our members, guests, and team members. We’re redefining health and wellness by hosting elevated fitness experiences complimented by luxury amenities. Our all in one, boutique studio fitness and wellness clubs, inspire our members...