Resource Administrator

Resource Administrator - Peterborough

About this opportunity

The Resource Admin is a key position supporting the Integrated Care Manager and other Home Health Services leaders in supporting the employee and new hire experience. The Resource Admin contributes to operational excellence by ensuring adherence to timelines and standard operation procedures while maintaining excellent internal customer service. This role requires a high degree of confidentiality, tact and diplomacy while supporting sensitive employee information.

The salary range for this entry level position is $35,100-$42,900 annually, with eligibility for group health and dental after 3 months and includes 3 weeks paid annual vacation.

Take an inside look at what you'll do each day

• Support scheduling and maintenance of Supervisor interview schedules and new hire check ins
• Engage with new hires and employees by welcoming to orientation, education sessions and meetings while tracking and monitoring attendance
• Collect, manage and review confidential employee documents including maintaining their storage and following up to ensure compliance measures are met
• Collaborate with Mobility Assistant to support timely provisioning of equipment to staff and assist in their usage
• Data entry, monitoring and maintaining data related to employee statuses, education and trainings, performance appraisals and tracking of client first visits and follow up visits
• Order and manage PPE inventories as required
• Conduct administrative support tasks and processes as needed to ensure operational efficiency

What you need to be successful

• You hold a high school diploma or equivalency, Business Administration or Medical Office Administration preferred
• You have 1 to 2 years of experience in an administrative or customer service role
• You have intermediate to advanced proficiency using Microsoft Office (Excel, Outlook), experience using software such as UKG, Alayacare an asset
• You have exceptional interpersonal and communication skills with a focus on confidentiality, privacy and discretion
• You are results oriented with effective problem-solving skills
• You have advanced time management and organizational skills with proficiency in multi-tasking with a keen attention to detail
• You are proactive and results-oriented with the ability to work both independently and in a team environment
• Ability to travel to other CBI Health regional locations as required

About Us

For millions of Canadians, CBI Home Health is where better begins. We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients' lives and help shape healthcare for the better. Learn more at

Join us at CBI Home Health – Because Your Care Matters

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status), Inuit or Metis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.