ERP Systems Analyst

De Havilland Aircraft of Canada Ltd. (‘DHC’) is a proudly Canadian aerospace company currently transitioning its corporate headquarters to Calgary, AB. DHC is undertaking a consolidation of its underlying subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing, and flight training. DHC currently has approximately 1,200 employees based in BC, AB and ON as well as in markets and distribution hubs world-wide. Our strong entrepreneurial spirit, together with a culture of empowerment, quality and innovation create opportunities to grow and succeed in an organization with a proud heritage and bright future.

The role requires strong written and verbal communication skills, reporting skills and coordination skills. As the ERP Systems Analyst, your main role will be support of the Enterprise ERP IFS by owning incidents, problems, and changes. Alongside support responsibilities, you will also be challenged to take on different business demands and project assignments.

**Key Responsibilities**:

- Configure software to meet documented requirements.
- Test software based on De Havilland best practices and specifications.
- Create and maintain system documentation.
- Responsible for maintaining the integrity and availability of the business data while stored in IS Systems.
- Act as a counterpart and sparring partner to business process owners and specialists, aiding them in their decision making and building their trust and confidence.
- Analyze Financial business processes, make recommendations and approvals for solutions or improvements that can be achieved and attained through new technology or alternative uses of existing technology, and develop new and optimized workflows within IFS.
- Assist in implementation of new or enhanced functionality, including requirements gathering, analysis and development of support processes.
- Own business demand pipeline and provide solutions to the business that provide maximum value and at the same time aligned with IFS goals and strategy.
- Translation of business needs into actionable technical projects, through writing and gathering business requirements, scoping required project plan, and executing and delivering project to operations.
- Utilize existing IFS functionality or other software to optimize financial reporting both from a GL and subledger basis and from a financial operations perspective (e.g. AR reporting).
- Provide end-user training as needed.
- Build internal and external networks and be a main reference point for the finance team.
- Act as second/third line support and carry out incident, change and problem management.
- Creation of training materials, and provision of training to end users on the IFS system.
- Other duties as required.

Education
- Bachelor’s degree or technical diploma from an accredited institution in Computer Science, Information Technology (IT) or related field.
- A bachelor’s degree or diploma in finance, accounting, or a professional qualification (e.g. CPA) will be an asset.
- ITIL certification will be an asset.

**Skills**:

- 5+ years of experience implementing, operating, and enhancing ERP technologies.
- Good knowledge of AP, GL, AR, Accounting Processes etc.
- Logistics, distribution, or Manufacturing Domain knowledge.
- Hands-on experience in IFS ERP V10.
- Working experience in other functional modules will be added advantage (Ex: Maintenance, Supply Chain, Procurement, Quality Management, Sales CRM SRM, Projects, and Contracts Management).
- IFS Custom configurations, including Lobby.
- Demonstrated strong problem solving, analytical skills, and strategic thinking.
- Working experience on basic technical areas (development and configurations)
- Good knowledge of IS terms and practices.
- Strong knowledge of reporting and analytics.
- Ability to gather and document business requirements and translate these into project plans.
- Excellent written and verbal communication skills.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.