Business Applications Analyst

Toronto - Temporary 24 months 

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we're focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It's an exciting time to join the team at Hydro One

Job Function:

Perform payroll system processing services for employees and pensioners including validating data, testing system updates, and ensuring payroll processing jobs/interfaces completed on time. Process payroll activities in accordance with payroll processing procedures, collective agreements, HR policies, and internal controls to ensure accuracy, integrity, and confidentiality of data. Maintain payroll system updates and distribute payroll information as needed and work collaboratively within the team.

General Accountabilities:

• Support Payroll Supervisor with ad hoc requests to support the payroll function.
• Provide additional payroll processing support during high volume periods as directed by Payroll Supervisor.
• Provide advice and guidance to the Payroll Specialist or Payroll Supervisor on specific enquires regarding pay-related matters.

Data Analysis:

• Develop and prepare Root Cause Analysis (RCA) for any escalated requests from Payroll Specialist or Payroll Supervisor.
• Develop and prepare reports to assist the Payroll Supervisor with payroll processing.
• Develop/create and prepare reports to assist the business with making strategic decisions.

Payroll Operations Technology: 

• Act as a technical Payroll Operations subject matter expert for the organization and as a key point of contact for Payroll Operations related escalations.
• Provide feedback and recommendations on potential impacts of Payroll Operations changes on Technology and solutions to mitigate.
• Prepare payroll calendars & processing schedules for holidays.
• Create and execute mass transactions (e.g., mass salary changes, annual payments (i.e., OHIP), etc.) via HRDL, import/export EC/ LSMW in ECC.
• Gather and provide necessary requirements to assist HR Tech / IT Sustainment team to set up new/make changes to payroll requirements (e.g., new earnings, deduction codes, year-end updates).
• Assist with special payroll related projects focused on streamlining processes/operations and implementing new payroll solutions/services. 
• Support and participate in complex projects with multiple work streams and multiple stakeholders.
• SME in system testing including creation and execution of test scripts, defect resolution including optimization opportunities.
• Work with internal and external teams to manage systems related processing (e.g., Sustainment, Batch, Finance, etc.)

Process Optimization:

• Prepare internal and external reporting to meet regulatory and management reporting requirements, while assisting in optimizing processes and identifying cost efficiencies.
• Prepare/coordinate with monitor and maintain all Payroll-related work instruction and documentation ensuring they are kept up to date with system releases.

Continuous Improvement:

• Advocate for and participate in continuous improvement., identify possible trends, risks, and business improvements.

Special Projects:

• Support special projects in support of various payroll initiatives.
• Perform other duties as required

Selection Criteria:

Education:

• Requires a knowledge of accounting and payroll principles related to payroll processing and reporting systems to reconcile differences.
• Requires a Payroll Compliance Practitioner (PCP) designation. This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in human resources or accounting or by having the equivalent level of education.

Experience:

• Demonstrated knowledge of computer operation and data processing to utilize system and computer application programs to produce various accounting and payroll reports for inputting, extracting and updating reporting systems.
• Strong experience with SAP systems or SuccessFactors Employee Central and Service Now.
• Demonstrated ability to effectively communicate with staff, internal and external parties, prepare reports and update the system to reflect terms of Collective Agreements and company policies. A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada's Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email  Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Hydro One and its partners/affiliates may use AI to screen, assess or select applicants for the position.

"Employer of the year 2025"

Deadline: November 25, 2025

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.