Application Support Analyst

3 days ago

Toronto, Ontario, Canada Procom Full time

On behalf of our Banking client, Procom is searching for an Application Support Analyst for a 12-month role. This position is a hybrid position with 2 days onsite at our client's Toronto office.

Application Support Analyst - Job Description:

The Application Support Analyst will support UAT production and disaster recovery within the Treasury space in Capital Markets. The role involves day-to-day work and supporting various projects, ensuring smooth operation and improvement of application support services.

Application Support Analyst - Responsibilities:


• Coordinate and/or execute implementation plans for new medium to highly complex application and maintenance updates.


• Coordinate testing and validation with business users.


• Develop modules, support data conversion, job scheduling, unit/integration testing, and business process documentation.


• Evaluate service requests to ensure adherence to standards and processes, analyzing potential impacts, and taking appropriate action.


• Gather requirements, design, configure, code, test, and resolve issues in a development and production support environment.


• Identify and resolve medium to highly complex production problems and define actions to eliminate recurrence.


• Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.


• Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms.

Application Support Analyst - Mandatory Skills:


• Experience with Azure – 2 years


• Experience with SQL – 5+ years


• Experience with Powershell – 2 years


• Experience with Jira and Confluence – 2 years


• Azure certified AZ – 900/901

Application Support Analyst – Nice-to-Have Skills:


• Autosys


• Python


• ServiceNow


• Power Automation

Application Support Analyst – Assignment Length:

This is a 12-month contract position with potential for extension and conversion.

Application Support Analyst - Start Date:

ASAP

Application Support Analyst - Assignment Location:

Toronto, Ontario, Canada. This is a hybrid position requiring once a week in-office presence and every second Friday.

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