Project Manager

About Throughline Strategy

As a leading healthcare consultancy firm, Throughline Strategy's sole mission is to help Life Sciences organizations improve experiences and outcomes for people living with illness and those who care for them. Our global clients come to us for our strategic counsel, behavioural and system insights, and implementation science focus — and because we have a 'roll-up-the-sleeves' determination to deliver great work that matters.

About the Role

Throughline Strategy is seeking an experienced advertising or consulting agency project manager who can seamlessly blend project management expertise with strong business acumen and exceptional interpersonal skills to deliver successful outcomes for our clients and our team. In this role, you will be staffed onto high-impact insights, strategy and medical education projects with a cross-functional and highly collaborative team, and contribute in the following ways:

• Project Leadership:
   Develop comprehensive project plans, manage timelines and budgets, and coordinate cross-functional teams to deliver client engagements on time and within scope. Lead project kickoffs, establish governance structures, and manage scope changes through formal change control processes.
• Client Management:
  Serve as primary client contact, conducting regular status meetings and providing progress updates. Manage stakeholder expectations, facilitate communication between consulting teams and client organizations, and ensure deliverables meet quality standards and business requirements.
• Team Coordination:
  Assign tasks, monitor team performance, and provide coaching to consulting staff. Coordinate resources across multiple concurrent projects, manage consultant schedules, and ensure proper workload distribution while maintaining target utilization rates.
• Process Improvement:
   Identify and implement opportunities to enhance project management processes across the organization. Develop and maintain standard operating procedures (SOPs) to ensure consistency, efficiency, and adoption of best practices.
• Resource Management:
• Monitor and adjust project timelines and team workloads to ensure balanced distribution and effective use of resources. Oversee consultant schedules to maintain target utilization rates. Partner with the Resource Manager to assess team capacity, identify gaps, and recommend actionable solutions to the senior leadership team.
• Delivery & Quality Assurance:
  Ensure all deliverables meet internal quality standards and client expectations. Coordinate client feedback incorporation, manage formal delivery processes, and facilitate knowledge transfer to client teams for sustainable implementation.
• Financial Oversight:
  Track project profitability, manage expenses, and monitor budget variances. Prepare financial reports, analyze utilization metrics, and identify opportunities for additional work or contract expansions.
• Help improve workplace culture and space
• Other duties as required

Intrigued and curious if you have what it takes?

At Throughline, we firmly believe that culture is as important as the work we do. We hire for values alignment first and foremost. Our values are centred around what it takes to be a great partner:

1. Move It Forward:
Even when faced with ambiguous, never-seen-before challenges, our people:

• "Make %$ happen" in order to make meaningful change and solve challenging strategic problems. Our team takes on every project and task like it's their baby.
• Bring strong attention to detail and also have the ability to balance a detail orientation with a big picture perspective.
• Thrive working in an agency setting and relish the pace of consulting work and ability to deliver results quickly
• Love helping our client organizations pull-through our projects into concrete action.

2. Know Yourself
 : Our team is skilled at assessing what we do well. This increases vulnerability and removes uncertainty in how we operate, creating a more dynamic and sustainable culture of trust, innovation, and teamwork. Towards this, our team:

• All bring a shared passion for improving health outcomes and experiences
• Share an insatiable curiosity. We like to know how people and things work and dig in to find out.
• Are very open to receiving feedback to enhance each of our individual and shared performance.
• Are highly effective working in a self-directed manner.

3. Kindness and Candor:
We share the truth with one another in a way that leaves everyone whole and allows people to quickly act on feedback in delivering their personal best work. As part of this we all:

• Speak well, listen even better. We take the time to understand what people really care about and what motivates them.
• Love collaborating and helping. We are a team culture and roll up our sleeves to get the job done together.

We'd love for you to apply to join us if you have
:

• 3 years or more experience working in a project management role at an agency or consultancy where external clients were served
• Strong critical thinking, problem solving and business communication (written and spoken) skills
• Demonstrated experience:
• successfully managing multiple projects with rapidly morphing timelines and requirements at the same time
• leading teams through ambiguity
• effectively anticipating and mitigating project risks
• leading client communications on day to day engagements
• Passion for working in a health-related field
• Fluent written and spoken English.
   S
  econd and third language skills are a plus
• Experience in using Netsuite/SPP/OpenAir, Smartsheet, all G-Suite and MS-Office products, and working in a cloud-based virtual environment with PowerPoint and digital collaboration tools (e.g. Zoom, Teams, Mural, Slack, Box etc.).
• Experience in integrating AI tools into your workflow

Applicants must be legally able to work in Canada and able to travel to the United States and Europe if required.
This is a full-time role with potential for travel to client sites. Throughline operates with a hybrid environment work model so employees will work onsite at the Toronto office for one to three days a week and remotely for the remainder of the time. 
Please note, this role is not available as a fully remote role.

To apply:

Please submit application online ). All applicants are asked to submit:

• a one page resume
• a cover letter highlighting your project management experience and why you are eager to grow in your project management expertise as part of our team

Inclusion:

We acknowledge and honour the value and dignity of all individuals. We pledge ourselves to creating and maintaining a culture that welcomes and respects diverse traditions, heritages, and experiences.

Accommodations and Accessibility:

At any time during the interview and onboarding process, let us know if you require accommodation. Please contact us at and we will work with you to provide the support you need.

We thank all applicants for their interest. Only those selected for next steps will be contacted.