Part-Time Leasing Specialist
2 weeks ago
About Chard Chard is a BC-based, award-winning real estate company creating spaces that go Beyond Buildings. With a portfolio spanning Metro Vancouver, North Vancouver, and Greater Victoria, we specialize in large-scale residential and commercial communities, with a focus on community enhancing, purpose-built rental housing. Our portfolio includes market condominiums, affordable homeownership, strata commercial, and hotel developments.
We partner with leading institutions and organizations such as BC Housing and YWCA Metro Vancouver to deliver inclusive, community-focused housing solutions. To date, we've completed over 1.3 million square feet and nearly 1,400 homes, with a pipeline of 2,000 more homes and half a million square feet of commercial space. By 2030, we're on track to be managing and operating over 3,000 homes across Vancouver, North Vancouver, and Victoria.
What sets Chard apart is our full-spectrum approach. We not only develop projects, we also manage and operate them. Through our property and asset management services - available to both our own developments and those of other developers - we ensure long-term value and care for the communities we help create and foster. Our close-knit, dynamic team thrives on collaboration, trust, and care. We're proud of our high-performance culture and deeply committed to the Residents we serve and the communities we build.
Why We Exist At Chard, our purpose is Beyond Buildings. We create spaces that enrich lives, strengthen communities, and make a positive impact on people and places.
Where We're Headed Our vision: Chard Champions Communities. Through design, development and service, we create places where people don't just live – they build a home.
How We Work Our promise is Uncommon Care. We go beyond expectations to create communities where people feel safe, valued, and connected.
Our Values
- Community – We put our Residents and our team at the heart of every decision.
- No Ego – We value effort and humility over flashiness.
- Service – We provide exceptional service in every interaction.
- Integrity – We operate with honesty and transparency.
The 5 Keys to Service at Chard: Safety, Charm, Detail, Efficiency, Belonging
What This Role Is All AboutAt Chard, we're committed to creating exceptional rental communities where people feel at home. We're looking for a Leasing Specialist who shares our passion for service and results. In this role, you'll be the first point of contact for prospective residents—welcoming them with warmth, professionalism, and a deep understanding of what makes Chard's purpose-built rentals unique.You'll guide individuals through every step of the leasing journey: responding to inquiries, booking showings, leading thoughtful and personalized tours, preparing lease documents, and supporting smooth move-ins. Your work ensures a seamless experience for every resident and reflects the high standards we set across all our communities.
What You'll Be DoingLeasing & Resident Experience
- Respond to leasing inquiries with urgency and professionalism—whether online, by phone, or in person—with the goal of converting interest into signed leases.
- Lead compelling property tours that highlight suite features, building amenities, and the lifestyle benefits of living in a Chard community—always with a focus on closing the lease.
- Build strong relationships with prospective and current residents by delivering a consistent, informed, and service-driven leasing experience that drives retention and referrals.
- Host weekly open house events to generate traffic, build pipeline, and capture qualified leads.
Administrative & Operational Support
- Maintain accurate and timely records in property management and CRM systems (e.g., Yardi), including traffic reports, lease data, and applicant communications—supporting data-driven leasing decisions.
- Collaborate with the Property Manager, Maintenance, and Resident Services teams to ensure suites are tour-ready and move-in ready—removing barriers to conversion.
- Support marketing initiatives by distributing materials, updating listings, and capturing feedback from prospective renters to refine outreach and improve results.
What You'll Bring
- Proven experience in residential leasing, property management, hospitality, or a related field—ideally with a track record of driving leasing results and meeting sales targets.
- Solid understanding of lease agreements, rental processes, and relevant legislation such as the Residential Tenancy Act.
- Comfortable using Microsoft Office and familiar with property management platforms like Yardi—you know how to leverage tools to stay organized and close deals.
- Must be able to work evenings and weekends to support showings and connect with prospective residents when it matters most.
Who You Are
- A strong communicator with a natural ability to connect—your warmth and professionalism make prospective residents feel welcome and confident in choosing a Chard community.
- Experienced in residential leasing or a related field, with a clear understanding of what drives leasing success and how to close with confidence.
- Highly organized and detail-oriented—you take pride in accuracy, follow-through, and keeping systems up to date to support leasing performance.
- Motivated by results, with a proven ability to meet leasing targets while delivering an exceptional resident experience.
- A collaborative team player who works seamlessly across departments and steps up wherever needed to support leasing momentum.
- Tech-savvy and quick to learn property management platforms—you use tools to streamline your workflow and stay focused on conversion.
- Passionate about creating homes people love and contributing to vibrant, well-managed rental communities.
How We Invest In YouAt Chard, we know that when our people thrive, our communities do too. That's why we offer more than just a paycheque - we invest in your success, well-being, and sense of purpose.· Competitive wage aligned with market benchmarks and your experience.· Ongoing training and professional development opportunities, including custom programs built around our Uncommon Care philosophy· A clear commitment to internal mobility - we love to promote from within· A values-driven workplace rooted in trust, transparency, and teamwork· A supportive team that has your back when things get busy - or when you need a breather
This is a part-time, contract role. The hourly rate is $25-$30 based on candidate experience.
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