Program Manager

2 weeks ago

Toronto, Ontario, Canada Resonaite Full time $120,000 - $140,000 per year

Our client in the public sector is seeking a contract based
Program Manager
to lead the modernization of their infrastructure.

Duration: 6 months to start

Location: onsite - Toronto

Responsibilities

  • Lead the Platform Migration Program, aligning vendors, internal teams, and business stakeholders.
  • Develop and maintain an Integrated Program Plan, identifying risks, dependencies, and gaps.
  • Establish and oversee program governance, decision-making frameworks, and stakeholder engagement cadences.
  • Conduct gap analyses and assessments to ensure completeness of program deliverables and milestones.
  • Review and refine vendor deliverables (e.g., MSAs, SOWs) for alignment with program objectives.
  • Develop and oversee key program artifacts such as: Risk Register, Communication Plan, Training Plan, Master Test Plan, Change Management Plan, and Integration Plan.
  • Ensure program compliance with regulatory, legal, and audit requirements.
  • Collaborate with business and technology teams to ensure incremental delivery of value and completeness of RFP-mapped deliverables.
  • Monitor vendor performance against contractual obligations, SLAs, and KPIs; enforce gating/exit criteria.
  • Manage the program budget and validate vendor invoices against work delivered.
  • Track program benefits realization to ensure objectives are met.
  • Oversee structured knowledge transfer to internal teams prior to project closure.

Requirements:

  • 10+ years
    of progressive program management experience, including at least
    5 years leading transformation initiatives
    .
  • Proven track record in
    infrastructure modernization
    , including legacy system migrations (e.g., OpenVMS to modern hardware) and virtualization with
    Red Hat KVM
    .
  • Strong background in establishing
    program governance
    in hybrid Agile/Waterfall environments.
  • Demonstrated ability to
    influence, coach, and support long-tenured technical staff
    transitioning to agile or cross-functional ways of working.
  • Extensive experience in
    vendor and stakeholder management
    , including contracts, SOWs, and performance tracking.
  • Solid understanding of
    SDLC (System Development Life Cycle)
    and related artifacts.
  • Experience with
    compliance, governance, legal, and regulatory requirements
    for technology programs.
  • Hands-on experience leading large-scale
    technology deployments
    and ensuring operational readiness.
  • Exceptional
    communication, facilitation, and executive presentation skills
    with ability to influence across organizational boundaries.
  • Proficiency with tools including
    MS Project, MS Teams/Office (Word, Excel, PowerPoint), JIRA, and Confluence
    .
  • PMP certification (or equivalent) required
    ; Agile certifications (Scrum Master, SAFe, etc.) are an asset.

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