Medical Administrative Assistant — 100 Remote

2 weeks ago

MontréalEst, Quebec, Canada Recrute Action Full time $40,000 - $60,000 per year
Medical Administrative Assistant — Remote

Support national disability claims processing in a fully remote, detail-driven administrative role within the insurance industry. This full-time position involves document review, risk analysis, and client communication auditing. Bilingual fluency, strong organization skills, and Microsoft Office proficiency are essential.

What is in it for you:


• Hourly salary of $17.78, based on experience.

• 14-month contract with possibility of being extended.

• Full-time position: 37.50 hours per week.

• Remote work flexibility, based on Eastern Time.

• Work hours: Monday, Wednesday, and Friday from 11 am to 7 pm.

• Work hours: Tuesday and Thursday from 12 pm to 8 pm.

Responsibilities:


• Review and assess risk for outgoing communications to ensure compliance with privacy protocols and client-specific guidelines.

• Provide written feedback to Case Managers and leadership teams regarding communication discrepancies.

• Track and analyze communication trends to support process improvement.

• Monitor and manage group email inboxes to meet turnaround and quality expectations.

• Support additional administrative tasks such as tool referrals, invoice processing, and email management.

What you will need to succeed:


• Post-secondary education (college or university level).

• 0–2 years of relevant administrative or office experience.

• Bilingual in English and French to support clients in both languages.

• Strong written and verbal communication skills.

• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, PowerPoint) and Adobe.

• Excellent attention to detail and accuracy.

• Effective time management, organization, and prioritization skills.

• Ability to apply critical judgment and problem-solving to resolve issues independently.

• Comfortable working independently with minimal social interaction and within a team setting.

• Flexible, adaptable, and able to manage high volumes and competing deadlines.

• Ability to build collaborative relationships with internal stakeholders.

• Disability management or group benefits knowledge is an asset.

• Background in a health-related field or administrative office setting is an asset.

Why Recruit Action?

Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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