Team Leader

Come work as a Team Leader, Primary Care (Social Worker) with Vancouver Coastal Health (VCH)Vancouver Coastal Health is looking for a Social Worker to join the The Primary Care and Trans Specialty Care programs in Vancouver, BC as a team leader. Apply today to join our team

As a Team Leader, Primary Care (Social Work), with VCH you will:

• Oversee and coordinate the delivery/daily activities of designated programs/areas.
• Evaluate services to ensure program/service needs are met and liaises with key partners on the achievement of program goals and objectives.
• Promote interdisciplinary practice and fosters a safe environment for staff and clients.
• Provide leadership for the delivery of a service, working in partnership with the organizational resource areas, including Professional Practice, Clinical Education, Clinical Quality and Safety, and other organizational key partners, to ensure a high standard of care founded in best practice and standards of care.
• Provide supervision to staff which may include Concurrent Disorders Clinicians, Clinical Counselors, Care Coordinators and/or support staff such as Community Liaison Workers and Clinical Support Attendants.
• Provide continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work environment, facilitates client transitions, and manages workload and staffing issues.
• Support the Manager with programs related to attendance wellness promotion, respectful workplace, accommodation, recruitment, hiring, selecting, mentoring and retaining staff.
• Maintain a clinical caseload, plan and implement social work services by conducting social and psychosocial assessments; participating with clients, family, community support and interdisciplinary team in case management meetings and maintaining related client records.

Education & Experience

• Current full registration with the British Columbia College of Social Workers.
• Master of Social Work from an accredited School of Social Work.
• Five (5) years recent related clinical experience working with individuals with mental health and/or primary care needs including two (2) years supervisory and/or leadership experience or equivalent combination of education, training and experience.
• Valid B.C. Driver's license and local area travel requiring the use of a vehicle may be required.

Knowledge & Abilities

• Broad knowledge of systems thinking as it related to social work process.
• Broad knowledge of other health disciplines and their role in healthcare.
• Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.
• Knowledge of appropriate acts; e.g. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
• Broad knowledge of counselling skills and clinical practice models.
• Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations
• Knowledge of cultural diversity in youth and families, and culturally safe ways of engaging.
• Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
• Demonstrated ability to conduct social and psychosocial assessments.
• Demonstrated ability to understand and influence group and inter-group processes, decision-making and problem solving.
• Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.
• Demonstrated ability to plan, implement, facilitate and evaluate group programs, as applicable.
• Demonstrated ability to function as an effective team leader, motivator, coach/mentor, and team member within a multidisciplinary setting.
• Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
• Demonstrated ability to provide clinical and administrative supervision and consultation.
• Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
• Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
• Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
• Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
• Demonstrated ability to set priorities, organize work, and meet deadlines.
• Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
• Demonstrated ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.

This position supports two programs - The Primary Care and Trans Specialty Care programs.

Our program is committed to an equitable, diverse and inclusive workforce. We recognize that there are a variety of experiences that contribute to the overall qualifications for each role. In particular, we encourage Two-Spirit, trans, gender diverse, First Nations, Métis and Inuit persons; people of color; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas at our program to apply.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2025.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.