Billing & Eligibility Administrator

2 weeks ago

Calgary AB TA T, Canada MSH International (Canada) Ltd. Full time $60,000 - $90,000 per year

Join a team where your passion meets purpose We're not just colleagues – we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.

About you:

We're looking for a detail-oriented Billing & Eligibility Administrator to join our Finance team in Calgary. In this role, you'll be an essential part of delivering excellent service to our clients by managing eligibility processes and ensuring accurate, timely billing.

What You'll Do

Eligibility Management

  • Maintain client portfolios across various systems
  • Set up benefit plans, policies, and insured profiles for accurate invoicing
  • Process enrollments and terminations
  • Input renewal changes and rates
  • Generate reports for stakeholders

Billing Operations

  • Prepare and send timely premium invoices to clients
  • Analyze and reconcile invoices to ensure accuracy
  • Process cheque requests and commission summaries

Client Communication

  • Respond to client inquiries professionally and promptly
  • Provide coverage confirmations to plan administrators
  • Collaborate with other departments as needed
  • Maintain confidential client files

What We're Looking For

Required

  • College diploma or degree preferred
  • 1-3 years of relevant business experience
  • Intermediate knowledge of Microsoft Office
  • Strong English communication skills (oral and written)
  • Excellent organizational and time management abilities
  • Keen attention to detail
  • Ability to work well under pressure and multi-task

Nice to Have

  • Invoicing or insurance experience
  • French language skills
  • Advanced MS Excel knowledge
  • Familiarity with insurance terminology
  • Knowledge of KPIs and metrics

What Makes You Great for This Role

You're someone who thrives in a fast-paced environment, can juggle multiple priorities, and takes pride in accuracy. You have superior customer service skills, a positive attitude, and the ability to retain detailed information about various insurance contracts.

Work Details

  • Hours: Monday to Friday, 8:00 AM - 4:30 PM
  • Equipment: Company laptop provided
  • Location: Calgary office

What's in it for you:

  • Hybrid work environment
  • Excellent health benefits
  • Employee assistance program
  • Wellness account
  • RRSP matching
  • Minimum 3 weeks' vacation
  • Generous amount of sick and flex days
  • Tuition reimbursement program
  • Opportunities to learn new skills, grow, and move into different roles
  • A work environment that embraces diversity and promotes inclusivity.
  • Supportive leadership prioritizes your success and cares about your well-being.
  • A growth trajectory designed to expand vertically and horizontally, providing opportunities to pursue your passions and acquire new skills.

If you don't meet every qualification listed, we encourage you to apply. At MSH Americas, we value diverse backgrounds, perspectives, and experiences. We are proud to be an equal opportunity employer committed to fostering an inclusive and supportive environment. If you require reasonable accommodations at any stage of the application process, our Human Resources team is here to support you.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program
  • Work from home

Work Location: Hybrid remote in Calgary, AB T2A 0T6

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