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Client Service Representative

2 weeks ago

Toronto ON MJ C, Canada People Corporation Full time $60,000 - $90,000 per year

We're looking for a Client Service Representative to join our People Corporation team. The Client Service Representative will provide day-to-day service to a specified group of clients and maintain strong on-going relationships while ensuring the proper and effective ongoing management of an assigned block of business.

As a Client Service Representative you will:
  • Maintain communication between the internal team and client.
  • Report back to the internal team on any client developments.
  • Become clients' first point of contact for day-to-day service needs.
  • Help create tools and materials necessary to support the client's needs.
  • Work directly with vendors to obtain necessary information or resolution.
To be successful as a Client Service Representative, you will need:
  • 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
  • 1-2 years post-secondary in relevant field of study; training in customer service an asset
  • Advanced industry and insurance knowledge - GBA Designation an asset
  • Problem Solving and critical thinking skills
  • Strong relationship builder, collaborator, and communicator
  • Demonstrated ability to interpret and understand of complex contracts
  • Computer proficiency in MS Office: Word, Excel, and databases
  • Creative and innovative approach to problem solving with the ability to make decisions, being solutions oriented
  • Flexibility to adapt to a changing environment

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to