Retail Sales Executive

2 days ago

Scarborough Village, Ontario, Canada CellularPoint Full time $30,000 - $43,560 per year

Cellular Point is a wireless retailer working with the top carriers in Canada; Rogers, Telus, Fido, Freedom Mobile, Koodo, Chatr, Koodo Prepaid and the top rated accessory suppliers to provide the best protections for your devices. Cellular Point owns stores throughout Canada, primarily in Ontario.

This position is responsible for managing the operations of store, making sure it runs smoothly and effectively. The duties include motivating sales teams with great customer service as well as developing business strategies to achieve success in a competitive marketplace.

Job description:

We're currently hiring for Sales Associate (1 Full Time ) to join our team for our store located at Woodside Square Mall. Language Proficiency either in Mandarin and Cantonese

Preferably with strong communication skills, tech knowledge, and experience in sales or customer service.

Job Duties & Responsibilities:

  • Ability to sell wireless products and plans and best describe them to the customer
  • Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges
  • Ability to stay current with changes in offers/promotions, new products, services and policies to maintain high level product knowledge and services
  • Providing exceptional customer support to both current and prospective clients
  • Handle requests, questions and any issues in a positive manner
  • Process sales and enter refund of orders on a daily basis
  • Receive and manage the inventory processes
  • Review Sales reports on a daily basis

Any other duties as may be assigned by Management

Technical Knowledge & Skills:

  • Product knowledge abilities
  • Strong understanding of customer needs and competition
  • Exceptional influencing and relationship building skills
  • Strong vision and analytical skills
  • Strong negotiating skills
  • Team Player
  • People Skills
  • Ability to work in a fast paced environment
  • Well-rounded and tech savvy

Language Ability:

Must have good verbal communication skills in English and Mandarin/Cantonese

Education and Experience:

  • High School Diploma or Bachelor's Degree

Salary:

$17.60 per hour + Commissions + Bonuses and Incentives/Employee Discounts

Cellular Point is an equal opportunity employer.

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