Laline Sales Associate

JOB DESCRIPTION

BRAND: Laline 

POSITION: Beauty Advisor

Who are we? 

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn't be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.  

Body Cosmetics. Soul Care.

Laline - founded in 1999 by Merav Cohen and Revital Levi, Laline began with one small store, created by two female entrepreneurs who dreamt about holistically connecting the body and soul. Today, it brings its wholesome magic, and unparalleled quality for all senses to thousands of people through 180+ stores worldwide. We design products to empower women, and to make them feel amazing in their own skin. We believe that scents are magical. That's why we have crafted scents that create an extraordinary experience while offering the perfect fit for everyone. Our products enhance all your senses, offering a holistic experience that promotes wellbeing and relaxation. We care for your skin by creating exclusive innovative formulas that are infused with nature's benefits that are sourced from high-quality ingredients, which are never tested on animals. We are committed to increasing our use of recycled material, to ensure we are reducing our eco footprint.

Our Brand Manifesto

Don't believe in perfection. Believe in perfect moments. 

Little pleasures create great moments. 

Happiness is not a goal; it is a state of mind. 

Your body is the temple of your spirit. 

Be yourself. It's the perfect way to be unique. 

The best way to cheer yourself up, is to cheer someone else. 

The greatest pleasures are the ones you create for yourself. 

Who are we looking for? 

As a Beauty Advisor, you will be expected to provide exceptional customer service and drive sales to meet and exceed targets. Reporting into the Store Manager, you are enthusiastic about

professionally demonstrating beauty care products, suggesting routines that meet customers' needs and sharing your knowledge and expertise about Laline products; ingredients, skincare benefits, application methods and price.

JOB RESPONSIBILITIES

Sales Results:

You will support the success of your store, by:

• meeting daily, weekly, monthly sales results and supporting in the creation of plans to achieve targets.
• being part of a culture that reinforces sales performance, superior service and teamwork
• developing some business acumen to understand and support store success
• protecting our assets including internal & external theft, inventory accuracy

People:

You are part of a successful team, by:

• supporting the successful integration and onboarding of new talent to your store.
• demonstrating behaviours that encourage a positive and engaging work environment.
• Being responsible for your ongoing development to meet identified goals.
• Collaborating with your co-workers to ensure mutual success and an inclusive environment for all

Customer Experience:

You are responsible for the customer experience in your store, by:

• Connect: genuinely connecting with customers to welcome them to the brand
• Consult: asking questions to determine the customers needs and preferences
• Choice: presenting products, demonstrating their unique formats, textures and fragrances, and sharing information that meets the needs of the customer
• Close: introducing any special promotions and closing the sale when the customer is ready

Brand:

Be a Laline Brand Ambassador by:

• always representing the brand professionally within and outside the company.
• supporting the culture and values or the organization in all aspects of your business
• supporting and executing visual merchandising guidelines throughout your store.
• building brand loyalty through the membership program and driving future business
• identifying opportunities for marketing initiatives to drive new & repeat clients and community engagement at the store level.

Operations:

You support a smooth-running store by:

• ensuring you meet service, brand and product standards every day
• ensuring you follow standard operational policies and procedures including health & safety, store maintenance, cleaning & replenishment, inventory management and cash systems as required.  
• identifying and notifying your manager of any operational gaps that need addressed.

What you'll bring to the team:

• Demonstrated understanding of service excellence in a consumer environment.
• Success in hitting sales targets.
• Ability to learn new skills and product knowledge.
• Open to receiving feedback for improvement in order to develop and grow
• Excellent communication skills.
• Bonus: you have worked in beauty retail.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. 

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.