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Shop Foreman
2 weeks ago
Shop Foreman - Ag
Are you a leader who thrives in a high-paced, energetic environment? Join our client's dealership. As a Shop Foreman you will play a critical role in coordinating and directing the workload in the Service Department of the Agriculture Service Equipment Dealer. Your primary objective is to maximize efficiency and productivity while ensuring top-quality service.
Responsibilities:
- Play a central role in scheduling, assigning, and prioritizing work within the service department of an Agriculture Service Equipment Dealer.
- Have extensive experience with John Deere and other equipment such as Case IH, New Holland and AGCO.
- Act as the first point of contact for technicians, providing guidance, and reviewing repair work to maintain exceptional quality standards.
- Collaborate with technicians to ensure that jobs progress smoothly, reducing Service Labour Allowances and enhancing technician and department efficiencies.
- Offer essential support to the Service Manager during their absence or when required, especially during peak seasons, and share on-call duties.
- Establish effective communication and collaboration with other departments to guarantee a streamlined workflow that ultimately leads to high levels of customer satisfaction.
- Continue to provide quality billable repair work.
- Conduct inspections, diagnostics, and repairs on Agricultural Equipment, upholding a commitment to customer service and maintaining a high level of workmanship.
Requirements:
- Possess a Journeyperson certification and have a track record of 5+ years of experience in performing complex service repairs and maintenance of John Deere, Case IH and New Holland brands.
- Demonstrate excellent communication skills in your day-to-day work and interactions.
- Showcase a proven talent for inspiring team effectiveness and success.
- Possess a working knowledge of computer functions and applications.
Why join our client?
- Competitive wages, attractive benefits, and a supportive work environment.
- In-house training and learning opportunities to foster your professional growth.
If value quality work, and possess leadership qualities that can drive the ultimate customer experience, we would like to hear from you.
