Director of Sales

2 weeks ago

Burnaby BC VH C, Canada HYATT PLACE VANCOUVER METROTOWN Full time $80,000 - $100,000 per year

Job Title: Director of Sales

Company: Hyatt Place Vancouver / Metrotown

Location: Burnaby, BC

Overview

Hyatt Place Vancouver / Metrotown is seeking a dynamic and results-driven Director of Sales to lead the hotel's sales and revenue strategy. This role is ideal for a proactive hospitality professional who thrives in a fast-paced environment and is passionate about driving business growth, building relationships, and achieving performance goals in alignment with Hyatt brand standards.

Key Responsibilities

  • Develop and execute a comprehensive sales strategy to achieve revenue, market share, and profitability goals across all segments (Corporate, Group, Leisure, and Extended Stay).
  • Identify and pursue new business opportunities through proactive sales calls, networking, and relationship-building within the local and regional market.
  • Oversee and manage sales activities including prospecting, contracting, and client account management.
  • Collaborate closely with the General Manager and Revenue Management team to optimize pricing, inventory, and promotional strategies.
  • Represent the hotel at trade shows, networking events, and community partnerships to enhance the property's visibility.
  • Develop and maintain strong relationships with key clients, travel partners, and meeting planners.
  • Prepare and present regular sales reports, forecasts, and performance updates to ownership and management.
  • Lead and mentor the sales team, fostering a culture of excellence, accountability, and professional growth.
  • Ensure alignment with Hyatt brand standards and uphold exceptional guest and client service in all interactions.

Qualifications

  • Minimum of 3–5 years of hotel sales leadership experience, preferably within a branded select-service or full-service environment.
  • Proven track record of achieving and exceeding sales and revenue targets.
  • Strong understanding of market dynamics, competitive analysis, and revenue optimization.
  • Exceptional communication, presentation, and negotiation skills.
  • Proficiency in hotel sales systems (such as Envision, Opera, or equivalent) and Microsoft Office Suite.
  • Ability to lead by example, motivate a team, and maintain strong internal and external relationships.
  • Bachelor's degree in Hospitality, Business Administration, or related field preferred.

What We Offer

  • Competitive salary and performance-based bonus structure.
  • Comprehensive health and benefits package.
  • Opportunities for professional development within the Hyatt family of hotels.
  • A collaborative, inclusive, and supportive work environment.

Job Types: Full-time, Permanent

Pay: $70,000.00-$80,000.00 per year

Benefits:

  • Discounted or free food
  • Extended health care
  • On-site parking

Work Location: In person

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