Business Development Representative

GlassHouse Systems (GHS) is a premier infrastructure, security, and managed services solutions provider serving leading enterprises in Canada and the US. With over 32 years of experience, GHS is recognized with industry-leading awards and is known for delivering high-quality service and support through strong skills, products, and partnerships. The company is dedicated to technical excellence, employing a highly experienced sales and technical team who understand both technology and client needs. Based on this foundation, GHS has established itself as a top North American technology partner.

At GlassHouse Systems the business development representative will focus on identifying new business opportunities, managing sales strategies, and fostering strong partnerships. 

This is a full-time, on-site role based in Toronto, ON for a Business Development Representative. The role includes managing marketing-generated leads, conducting research on target prospects, and implementing plans to drive revenue growth. The ideal candidate will collaborate with the sales team, stakeholders, and selected partners to achieve sales goals across all three of our lines of business – security, infrastructure and cloud.

This is a contract, full-time position.

• Lead Management

Engage and qualify inbound marketing-generated leads.

Develop outreach to convert prospects into sales-ready opportunities.

Maintain accurate records of all interactions in CRM.

• Prospect Research & Targeting

Conduct account and contact research to identify key decision makers and map buying centres.

Optimize prospect lists aligned to marketing campaigns and sales priorities.

Stay current on industry trends in cloud, infrastructure, and security.

• Sales Collaboration

Partner with sales executives to create tailored prospecting strategies.

Schedule discovery calls, demos, and meetings for the sales team.

Provide structured feedback on campaign and lead quality to marketing stakeholders.

Collaborate with channel and technology partners for co-branded campaigns.

• 2-4 years of experience in a business development, sales development, or inside sales role (ideally in IT or technology services).
• Proficiency with CRM and marketing automation tools (HubSpot preferred).
• Research-driven mindset with the ability to uncover insights about prospects and industries.
• Understanding of cloud services, IT infrastructure, and cybersecurity.
• Excellent communication skills (verbal, written, and presentation).
• Self-motivated, curious, and results-oriented with a team-first mindset.

What you'll get: 

Competitive salary 

Professional development 

Amazing company culture 

Free parking 

Gym on-site 

Join a team of professionals led by a diverse set of leaders from across the industry. 

GlassHouse Systems commitment: 

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs. 

Please note that all candidates have to be legally eligible to work in Canada. 

Any offer of employment will be conditional upon a criminal record check. 

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.