Business Development Representative

Location : Work From Anywhere - ON, NB, Quebec

Here's how you will contribute to the success of the company

Our team goal is to help our clients transform their business, meet their technology needs, and create new business opportunities. We achieve this by facilitating service management (ESM) with C2 ESM, a complete and innovative software solution, and enabling our client's transformation with the right cloud solutions. You will contribute to this goal by understanding your client's business goals and objectives and enabling their transformation with the right SAAS solution. Succeeding in this role involves attaining your monthly sales objectives. A full team will support you to achieve your objectives, including the VP of sales, pre-sales solution architects, project teams and solution analysts.

Here's what your day to day will look like

The Business Development Representative (BDR) will play a key role in expanding C2 ESM's footprint across Canada, with a focus on the public sector in Ontario and New Brunswick. This hybrid role blends outbound prospecting with early-stage sales execution, supporting pipeline generation and deal advancement. The BDR will collaborate closely with the Sales Engineer, Professional Services Analyst, and Marketing to drive engagement and qualify opportunities. This role is ideal for someone who is ready to grow into a full-cycle Account Executive, owning both new business acquisition and ongoing account management.

• Develop and maintain a strong sales pipeline through outbound prospecting, cold calls, email outreach, and social media engagement.
• Qualify inbound leads from the website, webinars, and campaigns.
• Conduct intro calls and basic demos using pre-configured environments and recorded assets.
• Collaborate with Marketing to execute vertical-specific campaigns and maximize ROI.
• Maintain accurate CRM records and report on pipeline activity and conversion metrics.
• Coordinate with internal resources (SE, PS analyst, product team) to support technical validation and onboarding.
• Represent the customer's perspective and relay feedback to product and engineering teams.
• Attend regional events and webinars to build awareness and generate leads.

Here's what you need to have and master to get the job

• 3-5 years of experience in B2B SaaS sales or public sector outreach.
• Bachelor's degree in relevant field
• Excellent English communication skills, both written and spoken.  French an asset.
• Strong communication and relationship-building skills.
• Strong knowledge of SaaS, IaaS, or other cloud technologies.
• Enterprise Service Management (ESM) knowledge and experience is considered an asset.
• Experience with CRM tools (e.g., HubSpot, Dynamics).
• Familiarity with public sector procurement cycles is an asset.
• Ability to run intro demos and qualify technical needs.
• Customer-centric mindset with consultative selling approach.
• Comfortable working independently and collaboratively in a fast-paced environment.
• Ability to travel within assigned region (up to 25%).

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Generous and caring colleagues of various professional and cultural backgrounds
• Opportunity to recommend quality talent from your network through our generous referral program

A flexible total compensation offer

• A base salary ranging between $69,720 to $99,600 
• A comprehensive commission plan
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• A corporate discount program to help you save at merchants in your community

Considerable growth opportunities

• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: "Sherweblife" - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

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