House Person

2 weeks ago

Toronto ON MV G, Canada 82a911b3-ce25-45ea-8b1d-05a13404b79b Full time $25,000 - $32,000 per year

JOB OVERVIEW

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBILITIES

  • Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash throughout the hotel, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
  • Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling.
  • May regularly assist with deep cleaning projects.
  • Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

  • Basic reading, writing, and math skills.
  • Some housekeeping experience
  • Friendly and hospitality focused
  • Attention to detail
  • Ability to work under pressure in a fast paced, stressful environment

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