Account Manager

Arconas is North America's leading manufacturer and distributor of high-performance furniture for airports, transportation terminals, and public spaces. Established in 1972, Arconas is a privately owned Canadian company dedicated to enhancing public and high-traffic areas with our comprehensive suite of seating, power, waste, recycling, and counter solutions.

Our products are purposefully designed to the highest durability, comfort, and safety standards, without compromising beautiful design. In addition to our own manufactured products, we are the exclusive distributor of top European furniture brands Auweko, Bene, Green Furniture Concept, Sellex, and USM Airportsystems. We continually strive for ongoing product innovation and partnerships to remain at the forefront with exceptional furniture options.

Arconas offers an invigorating workplace where design-centric minds can thrive. With their ingenuity, passion, and creativity, they shape the landscape of airport furniture. As we continue to lead the way with remarkable furniture solutions, we invite mechanical engineering professionals to join us on this transformative journey of innovation and design excellence.

We are committed to a diverse and inclusive environment for all our employees. The diversity and unique talents of our people lead to superior quality products and services for our valued customers.

We are also long-standing, active members of the Airports Council International, the American Association of Airport Executives, and the Airport Consultants Council. We are a company that has earned recognition as one of Canada's 50 Best Managed companies since 2012. Additionally, we are ISO 9001:2015 and ISO 14001:2015 certified.

We are now on a determined path to growth, leading to great opportunities for personal and career growth. We are looking for an experienced, self-motivated, and proactive thinker who is willing to take on difficult challenges to join our Sales team as an Account Manager.

The Account Manager is primarily responsible for specified airport accounts and is responsible for initiating, fostering, and securing a strong relationship with the customer and growing sales within their accounts. Accounts may also include non-aviation transportation hubs and other public spaces, as required.

This position will be best suited for someone living in the Greater Toronto-Hamilton area, or in any of the following US states: Washington, Oregon, California, Montana, Idaho, or Wyoming, and who has easy automobile access to a local major airport hub.

The Account Manager will report to the Director of Sales.

RESPONSIBILITIES:

• Actively promote and sell Arconas' full range of products to designated accounts
• Accounts will be located in the USA
• Accountable for improving overall sales performance and maintaining strong relationships with key customers
• Use a systematic approach to reach airports, architects/designers, contractors, end users, etc.
• Work with the Director of Sales to develop a strategic business plan, identifying targets and measures in customer satisfaction, customer acquisition, expansion, and retention
• Develop targeted sales & marketing strategies to increase sales
• Fully learn and understand Arconas' complete product line
• Respond to RFP Proposals & Tenders for airports and large transportation hubs with specified accounts, as required
• Support sales/production efforts to create significant market share growth
• Utilize all aspects of account management, including cold calling, face-to-face selling skills, time and territory management, account development strategies, professional presentations, interpersonal skills, customer service skills, and negotiating
• The ability to travel between Canada and the USA for meetings and conferences is mandatory
• Professionally represent Arconas at industry events and trade shows, in Canada & USA

QUALIFICATIONS:

• Minimum seven (7) years of experience in an Account Manager role (knowledge of furniture or airport/transportation industry required)
• Post-secondary education in business or a related field
• Experienced in the complex and prolonged sales process
• Ability to travel 25-30% of the time
• Excellent written and verbal communication (English)
• Effective and strong presentation and communication skills with the ability to deliver presentations to large project teams and senior-level management
• Strong command of MS Office suite (particularly Word, Excel & PowerPoint), CRM Software, and ERP software
• A positive, confident, self-motivated attitude, strong business drive, and a keen interest in building long-term customer relationships
• Assertiveness, perseverance, energy, and passion – results-oriented behavior is required to be successful in a sales role
• Strong negotiation, relationship-building, and influencing skills
• Ability to work autonomously, but also as part of a sales team

COMPENSATION:

We believe in rewarding performance and providing our sales team with the tools and incentives they need to succeed. Our compensation package includes:

• Base Salary: Competitive base salary
• Commission: Uncapped commission structure with earnings tied directly to your sales performance

POSITION LOCATION:

• This position will be best suited for someone living in the Greater Toronto-Hamilton area, or in any of the following US states: Washington, Oregon, California, Montana, Idaho, or Wyoming, and who has easy automobile access to a local major airport hub.
• Will work from their own home office when not visiting clients. If the Account Manager lives in the GTHA, then hybrid work may be available
• Must be within a reasonable drive to a regional airport for travel to client visits
• Must possess a valid passport
• Able to travel to our Mississauga, Ontario, head office for regularly required sales and product meetings and training

Provide your expected base and total compensation within your cover letter or resume

Job Types: Full-time, Permanent

Pay: $100,000.00-$230,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Work Location: Hybrid remote in Mississauga, ON L5R 3H5