Billing Coordinator

Osler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,300 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Reporting to the Billing Supervisor, the Billing Coordinator is responsible for all phases of client billing. This includes matter opening assistance, prebill review, bill & eBill preparation, records management, financial reporting and issue resolution. This is a highly detail-oriented position with a strong emphasis on accuracy, internal and external client service, time management and strong technical and interpersonal skills.

Major Responsibilities:

• Process prebills and handle monthly billings for approximately 20 to 25 billing Partners.
• Provide direct billing support to assigned Partners and their Legal Assistants, including proactive management of WIP, billing timelines, client requirements and billing compliance.
• Act as the primary billing point of contact for assigned Partners, providing end-to-end billing support.
• Ensure all revisions to narratives, disbursements, rates and invoice details are completed accurately and in accordance with Partner and client instructions prior to finalization.
• Draft and finalize bills for distribution to clients.
• Follow up with the Billing Supervisor, Partners and clients as appropriate regarding WIP and billing related issues or inquiries.
• Oversee and coordinate month end billing efforts.
• Submission and coordination eBills.
• Develop and maintain strong relationships with internal and external clients.
• Maintain accurate client and matter information records with regards to billing.
• Assist with special projects such as task-based billing and staff training.
• Participate in the implementation and testing of systems upgrades.
• Active involvement in process improvements including innovation, efficiencies and improvements to the overall billing process.
• White glove customer service to internal and external clients.

Education and Experience:

• A minimum of 3 years billing, finance or accounting experience is required. Experience in a legal billing environment is preferred.

Required Knowledge and Skills:

• Experience with Aderant, Prebill Viewer, eBillingHub, PowerBI and MS Office software products is an asset.
• Excellent oral and written communication skills.
• Attentive with strong interpersonal skills.
• Organization and time management skills.
• Positive attitude, patience, resilience and a sense of humour.
• A compliance mindset with attention to detail is required.

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies. Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.

We are currently working in a hybrid work arrangement, which includes a requirement to work partially in the office (3 days).

Compensation:
The typical hiring salary range for this position is $65,000 - $75,000 annually; the base pay offered may vary depending on job-related knowledge, skills, experience, internal and market equity.

Accessibility and Accommodation
We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks
Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.