Cloud Business Analyst

When you join ASX, you're joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. 

Want to know why we are a great place to work, click on the link to learn more.

The ASX team brings together talented people from a diverse range of disciplines. 

We run critical market infrastructure, with 1 in 3 people employed within technology.  Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

Your Team

The ASX cloud service team manages secure, scalable AWS cloud solutions for ASX's critical systems. They focus on architecture, cost optimization, automation, and compliance to ensure high availability, resilience, and regulatory adherence

Your responsibilities

IT Service Management (ITSM):

• Monitor and manage IT service performance against SLAs and KPIs.
• Act as a point of contact for incident, problem, and change management processes.
• Maintain and improve ITSM processes aligned with ITIL best practices.
• Collaborate with service owners and technical teams to ensure service continuity and quality.

Financial Operations (FinOps):

• Analyse and optimise cloud and IT infrastructure costs across multiple platforms.
• Provide cost forecasting, budgeting, and variance analysis for IT services.
• Develop dashboards and reports to track consumption, cost trends, and savings opportunities.
• Partner with procurement and finance teams to ensure accurate billing and chargeback models.

Risk & Compliance:

• Identify, assess, and mitigate IT-related risks in alignment with organisational risk frameworks.
• Ensure compliance with regulatory requirements, internal policies, and industry standards.
• Conduct regular audits and prepare compliance documentation for internal and external stakeholders.
• Support governance activities, including risk registers and remediation plans.

Your experience and qualifications

Must have

• Strong understanding of ITIL processes and ITSM tools (e.g., ServiceNow).
• Proficiency in cloud cost management and FinOps principles.
• Knowledge of risk management frameworks and compliance standards.
• Analytical mindset with advanced Excel and/or PowerBI/Tableau as well as data visualization and presentation skills.
• Excellent communication and stakeholder management abilities.

Nice to have

• Bachelor's degree in IT, Finance, or related field.
• Certifications preferred: ITIL Foundation, FinOps Certified Practitioner, Risk Management or Compliance certifications.
• 3–5 years of experience in IT service management, financial analysis, or risk/compliance roles.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks completed as part of the on-boarding process.