Managing Director, Risk

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.
We're looking for our next Managing Director, Risk & Finance. Could It Be You?
Flexiti is seeking a dual-hatted growth-oriented executive to serve as the Managing Director Risk & Finance. In this pivotal strategic role, you will be responsible for safeguarding the organization's financial health and risk profile while driving growth strategies, as we solidify our position as Canada's leading retail Co-lender.

As the Managing Director, you will provide strategic financial leadership, execute financial strategies, and partner with both internal and external funding channels to ensure capital adequacy and liquidity planning. You will oversee Flexiti's Finance function, including financial reporting, treasury, FP&A and will partner with corporate on transaction services and tax.

As the Managing Director, you will operate with independence to oversee the identification, assessment, monitoring, and mitigation of risks across all categories, including credit, fraud, and operational risks, ensuring Flexiti operates within Questrade Financial Groups risk tolerance.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

Strategic Financial Leadership & Governance

• Develop long term and execute short term strategies that align with the company's vision and support business development.
• Oversee the design and implementation of internal financial controls and ensure the integrity of robust safeguards for company assets.
• Provide independent reporting to Executive Management on significant risks, exposures, and financial trends.

Enterprise Risk Management (ERM) & Compliance

• Serve as the owner of all Risk Management related Frameworks and Policies, ensuring they are clearly documented and understood across the organization.
• Identify, assess, and manage financial risks, ensuring the organization operates within defined and approved risk appetite.
• Maintain independence from business units to ensure objective control and reporting, while collaborating with senior management to embed controls throughout the organization.
• Ensure compliance with internal operating policies as well as external legal, regulatory, and statutory requirements.

Credit, Fraud, & Operational Risk Oversight

• Oversee the development of strategies for credit management, fraud detection, and underwriting, ensuring appropriate governance forums are in place.
• Collaborate with Finance and Credit functions to assess exposure, reserves, and losses, including IFRS 9 expected credit losses.
• Oversee stress testing programs and independent validation of models to ensure compliance with policy requirements.
• Review and approve exceptions to internal management limits and promptly escalate unauthorized risk breaches.

Financial Operations & Reporting

• Work productively with Corporate Finance on Flexiti components of consolidated IFRS financial statements, audits, and corporate accounting.
• Manage capital adequacy, liquidity, and treasury functions, including funding strategies and debt raising as required.
• Collaborate with Corporate Finance on financial planning, budgeting, and forecasting processes, providing advice and insight to business leaders.
• Optimize financial performance balanced against risk appetite, monitoring efficiency and expense management.

Team Leadership

• Lead, develop, and mentor high-performing Finance and Risk professionals, ensuring they have the skills and resources necessary to meet objectives and clear succession plans.
• Ensure sufficient financial and human resources are allocated to support risk management activities and compliance requirements.

So are YOU our next Managing Director, Risk & Finance? You are if you…

• Education: Bachelor's degree in Finance, Business Administration, or related field. A Master's degree (MBA) or professional designation (CPA, CFA) is highly preferred.
• Experience: Minimum of 15+ years of experience in financial leadership and risk management, with specific 5+ years experience in a senior leadership role within a regulated financial institution or fintech lender that utilizes both internal and external funding sources.
• Regulatory knowledge: Deep understanding of regulatory guidelines and compliance issues related to credit and fraud risk.
• Strategic mindset: Ability to see ahead to future possibilities and translate them into breakthrough strategies for both financial growth and risk mitigation.
• Growth mindset: High growth, high change and scale orientation with prowess for automation and AI tooling.
• Business insight: Deep understanding of consumer financing, credit management, and the marketplace to advance the organization's goals.
• Leadership: Proven ability to mentor and develop diverse teams, including Risk Strategy, Fraud Operations, and Financial Planning.
• Communication: Strong presentation skills with the ability to influence senior executives, conveying complex financial and risk concepts clearly.
• Change management: Capability to establish strategic vision, drive process improvements, and support large projects for new technology implementation.

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.