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computer technician
2 weeks ago
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
- Work setting
- Startup company
- Willing to relocate
- On-site customer service
- Website developer
- Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Train or assist in the training of other workers
- Perform on-site servicing and repair
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week