Specialist, Candidate Experience

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.

Drive Results and Impact Change:

Reporting to Director, Talent Attraction & Employer Branding, we are seeking a Specialist, Candidate Experience.  The incumbent will be responsible for providing day-to-day support to the People Team which includes primarily managing the candidate's experience life cycle and providing support to all other cohorts of the Center of Excellence.

Where Expertise meets Execution

Talent Attraction:

• Assist with employer branding through off-site recruitment events
• Responsible for posting all job requisitions on company career site, ensuring brand consistency on all platforms
• Lead background check administrative function which includes follow up and correspondence with the candidates
• Manage summer student recruitment from resumes screening, phone interviews and offer letter management
• Responsible for all new hire paperwork and onboarding communication for new hires, ensuring documents are audited and filled out correctly in a timely manner
• Create monthly dashboards on recruitment metrics
• Documenting all processes and guidelines for the Talent Attraction Team and function
• Assistance with resume screening, phone interviews as required 

Talent Management:

• Review, track, and manage compliance with mandatory training for all new hires
• Ad hoc-create events on-line and upload rosters to distribute learning hours
• Assist with quarterly learning days and new hire orientation schedule
• Ad-hoc projects

Total Rewards and HRBP Function:

• Create internal company communications as required
• Work with HRBP team to ensure employee files are audited and shipped to iron mountain, when applicable
• Ad-hoc projects

What You Bring to The Table:

• University degree or College equivalent in Human Resources preferred
• Minimum of 1 year of HR experience required
• Proficiency with MS Office, Word, Excel, PowerPoint, Calendar/email
• Excellent communication skills, written and verbal
• Motivated with a positive attitude and excellent time management and organizational skills
• Ability to develop and promote strong customer relationships at all levels
• Enjoy working in a fast-paced environment
• Excellent verbal and written communication and problem-solving skills
• Ability to deal with confidential and sensitive information with absolute discretion and tact
• Creative thinking with the ability to streamline processes and drive efficiencies 

Let's Talk Perks 

While the starting salary for this role typically begins at $55,000 and tops the range at $60,000, your final offer will reflect your relevant skills, individual strengths and experience.  Beyond the numbers, we're proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can actually look forward to. We're committed to supporting your success every step of the way.

• Generous time off: 3 weeks' vacation.
• Comprehensive benefits package: Includes medical, dental, vision, health.
• Retirement support: Company-sponsored savings plan to help build your financial future.
• Hybrid work model: Designed to support collaboration, learning, and meaningful connections.
• Top-tier tools: Best-in-class systems and equipment so you can do your best work.

The Interview Process

• Stage 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
• Stage 2: The next step is a virtual or in person interview with the hiring manager.
• Stage 3: The final step is an in-person interview with the hiring manager and extended team members.
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Ready to bring your talent to a team where your impact matters? Apply today — we can't wait to meet you

We thank all interested applicants; however, only qualified candidates will be contacted.  This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.