Medical Office Assistant

Medical Office Assistant

Horizon Cosmetic & Vein + Horizon Joint & Wellness

Start the New Year with a rewarding role supporting two dynamic clinics under one roof

We're looking for someone personable, organized, and motivated to join our team. If that sounds like you — we want to meet you

Who We Are

Horizon Cosmetic & Vein and Horizon Joint & Wellness are collaborative, patient-focused clinics located within the same building. Together, we provide a full spectrum of medical aesthetics, cosmetic procedures, vein treatments, chiropratctic, rehab, regenerative medicine, and health & wellness services.

Our goal is to ensure every patient feels supported, cared for, and confident in their treatment plan — whether they're here for skincare, vein care, or wellness and joint health.

What We Are Looking For

We are seeking a highly motivated, detail-oriented Medical Office Assistant who can confidently work between both clinics. This role is ideal for someone who thrives in a fast-paced environment, loves helping people, and brings professionalism and warmth to every interaction.

If you are passionate about patient care, organization, and delivering an elevated experience, you will be a great fit.

Ask yourself...

• Do you pride yourself on providing exceptional customer service?
• Are you organized, adaptable, and confident managing multiple priorities?
• Are you excited to work in both a wellness-focused clinic and a medical aesthetics environment?
• Do you enjoy learning and continuously growing your skillset?

If yes — we want to hear from you

Responsibilities

• Float between Horizon Cosmetic & Vein and Horizon Joint & Wellness based on daily needs
• Assist with cleaning and resetting rooms to maintain a professional, hygienic environment
• Set up rooms for procedures, preparing supplies and equipment as directed
• Support the doctor and practitioners during appointments as needed
• Ensure smooth patient flow by filling rooms, escorting patients, and keeping schedules on track
• Contact patients for appointment reminders, follow-ups, and schedule adjustments
• Help the front desk with administrative tasks such as booking, messaging, scanning, and payment support
• Maintain accurate patient information within our EMR (Jane App + Med Access)
• Assist with general clinic upkeep and organization
• Contribute to clear communication between both clinics throughout the day
• Provide warm, professional, patient-centered service at all times

Qualifications

• Excellent communication and customer service skills
• Ability to multitask and stay organized in a busy medical environment
• Demonstrates professionalism, reliability, and strong attention to detail
• Strong administrative skills including scheduling, payment processing, and general office tasks
• Experience working in a medical, wellness, medical aesthetics, physiotherapy, or chiropractic setting is an asset
• Experience with Jane App or similar EMR systems is preferred
• A desire to learn, grow, and adapt to both clinic environments
• Ability to work independently as well as collaboratively
• Comfort working between two clinics and managing different patient needs

Job Types

Part-time

Benefits

• Employee discounts on services and products
• Supportive, team-oriented work environment

Schedule

• 16-24 hours, (with occasional flexibility depending on clinic needs)

Application Questions

• Do you have previous experience working in a medical, wellness, or aesthetic clinic?
• Have you used the Jane App or another EMR system?
• Are you comfortable working between two clinics in the same building?
• Do you have any experience in office coordination or management?

This position will remain open until a suitable candidate is found.

If you are serious about this opportunity, we strongly encourage including a cover letter with your application.

Work Location: In person

Job Type: Part-time

Expected hours: 16 – 24 per week

Work Location: In person