Client Service Coordinator
1 week ago
At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.
We are looking for a Client Service Coordinator to join us in a permanent, full-time role focused on supporting clients. You'll play a foundational role in shaping how we deliver compassionate, personalized support—helping set the stage for future growth.
In this position, you'll serve as the main point of contact for clients, guiding them through onboarding and ensuring they have the resources they need for successful outcomes. Your communication skills, attention to detail, and ability to manage sensitive cases with care will be key to your success.
Key Responsibilities
Client Support
- Manage inbound and outbound calls to assist clients.
- Guide clients through onboarding, including portal registration and information verification.
- Address client questions and concerns with empathy, patience, and professionalism.
- Build strong relationships and maintain ongoing communication to ensure a positive experience.
Program Coordination
- Assess individual cases to determine the most appropriate solutions.
- Coordinate with external partners and service providers as needed.
- Monitor progress and ensure timely follow-up and resolution for each case.
Compliance and Documentation
- Uphold confidentiality and follow privacy standards in all interactions.
- Maintain accurate records of client communication, case updates, and next steps.
- Stay informed on current processes, programs, and tools to support access and service delivery.
Qualifications and Skills
Required:
- 1+ year of experience in customer service, advocacy, or support roles.
- Strong communication skills—both verbal and written—with a high level of empathy.
- Comfortable navigating web-based systems and internal platforms.
- Organized, proactive, and able to work independently in a fast-paced environment.
- Professionalism and discretion in handling sensitive or confidential information.
Preferred:
- Experience in support services or case coordination.
- Familiarity with privacy standards and best practices for data protection.
- Bilingual or multilingual skills are an asset.
What We Offer
- Meaningful Work: Help people gain access to essential and often life-enhancing services.
- Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.
- Supportive Culture: Work with leaders who value empathy, accountability, and your growth.
- Long-Term Opportunity: This is a permanent position with room to grow and develop.
-
Client Service Coordinator
7 days ago
White Rock, Canada Monark Full timeAt Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve. We are looking for a Client Service Coordinator to join us in a permanent, full-time role...
-
Client Service Coordinator
5 days ago
White Rock, British Columbia, Canada MONARK Full timeAt Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve. We are looking for a Client Service Coordinator to join us in a permanent, full-time role...
-
Coordinator, Housekeeping Services
1 week ago
White Rock, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $34.67 - $49.83 / hour Why Fraser Health?: Are you ready to lead a team and ensure a spotless, safe environment in a fast-paced setting? We’re hiring a** Full-Time Coordinator, Housekeeping Services** to join our team at **Peace Arch**Hospital**located in** White Rock, B.C.** **Come work with...
-
Coordinator, Housekeeping Services
1 week ago
White Rock, British Columbia, Canada Fraser Health Full time $35 - $50SalaryThe salary range for this position is CAD $ $49.83 / hour Job SummaryAre you ready to lead a team and ensure a spotless, safe environment in a fast-paced setting? We're hiring a Full-Time Coordinator, Housekeeping Services to join our team at Peace Arch Hospital located in White Rock, B.C. We invite you to apply today and find out why employees...
-
Service-learning Coordinator
2 weeks ago
White Rock, Canada White Rock Christian Academy Full time**Location**: White Rock Christian Academy **Position**: Service-Learning Coordinator (Non-teaching Role) **Time Type**: Part-Time (30% FTE) **Salary Range**: $58,093 - $106,576 **Date Posted**: 10 Dec 2025 **Starting Date**: 12 Jan 2026 **Closing Date**: Until filled White Rock Christian Academy (WRCA) is seeking a passionate and organized...
-
Service-Learning Coordinator
3 weeks ago
White Rock, Canada White Rock Christian Academy Full timeLocation: White Rock Christian AcademyPosition: Service-Learning Coordinator (Non-teaching Role)Time Type: Part-Time (30% FTE)Salary Range: $58,093 – $106,576Date Posted: 10 Dec 2025Starting Date: 12 Jan 2026Closing Date: Until filled White Rock Christian Academy (WRCA) is seeking a passionate and organized Service-Learning Coordinator to support our...
-
Service-Learning Coordinator
3 weeks ago
White Rock, Canada White Rock Christian Academy Full timeLocation: White Rock Christian Academy Position: Service-Learning Coordinator (Non-teaching Role) Time Type: Part-Time (30% FTE) Salary Range: $58,093 – $106,576 Date Posted: 10 Dec 2025 Starting Date: 12 Jan 2026 Closing Date: Until filled White Rock Christian Academy (WRCA) is seeking a passionate and organized Service-Learning Coordinator to support...
-
Client Service Representative
1 week ago
White Rock, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
2 weeks ago
White Rock, British Columbia, Canada CIBC Full timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
Coordinator, Food Services
1 week ago
White Rock, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $38.12 - $54.80 / hour Why Fraser Health?: We currently have an exciting opportunity for a **Full**Time -** Coordinator, Food Services** to join our team at **Peace Arch Hospital**located in **White Rock**,** B.C.** We hire great people for outstanding jobs and need your help to expand the ability to...
