Support Assistant

7 days ago

Wellington St W Toronto Ontario MK N Canada Torys LLP Full time $40,000 - $60,000 per year


Position Overview

The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).



Key Accountabilities

  • Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).
  • Complete a high volume of work accurately.
  • Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.
  • Provide routine support to visiting lawyers which includes:
    • ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;
    • ensuring principals know who to contact for document support during and after hours; and
    • liaising with visiting lawyer's assistant to coordinate and confirm travel arrangements and requirements upon arrival.
  • Prepare binders (i.e. Cerlox), closing folders and closing books.
  • Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.
  • Assist with ad hoc duties as required (e.g. data entry).


Attributes & Experience

  • 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).
  • Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.
  • Experience using an electronic document management system would be an asset.
  • Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  • Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
  • Ability to work well independently and collaboratively within a team environment.
  • Excellent communication (verbal and written) and interpersonal skills.
  • Exceptional attention to detail.
  • Ability to follow instructions and standard work processes to perform routine tasks.
  • Ability to quickly adapt and learn new technology.


Additional information

This position will be in the office 5 days per week.The hours of this role are 7am - 3pm or 7:30am - 3:30pm. 


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