Analyst, Procurement

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Analyst, Procurement & Vendor Management. Could It Be You?

The Analyst, Procurement & Vendor Management, plays a critical role in the execution of the organization's Procurement and Vendor Management activities across the entire vendor lifecycle. This position is responsible for both (i) executing procurement processes including purchasing new goods and services, onboarding vendors, and managing renewals; as well as (ii) managing vendor data, facilitating due diligence, reporting, coordinating vendor reviews, and ensuring compliance with vendor management policies. The Analyst will work closely with the Manager, Vendor Management, the entire Procurement & Vendor Management team, and internal stakeholders to drive efficiency and transparency across the vendor lifecycle

Need more details? Keep reading…

• Execute each stage of the vendor lifecycle including purchasing and sourcing of goods and services, vendor discovery and demo processes, agreement management, commercial negotiation, renewal, offboarding, and mid-term changes.
• Support business teams in conducting RFPs, RFIs, and other vendor sourcing activities including proofs of concept and trials.
• Facilitate the vendor tiering assessment process with requesters.
• Facilitate the vendor due diligence process and engage subject matter experts to review and opine on responses to due diligence questionnaires.
• Perform initial contract review and redlining in accordance with internally published contract negotiation playbook.
• Support lines of business and contract owners in vendor performance tracking and monitoring.
• Maintain accurate vendor and contract records enabling a robust contract compliance program, including key date tracking, obligation tracking, SLA monitoring, etc.
• Assist the lines of business in preparing for and conducting annual, quarterly or other business review meetings and processes with vendors.
• Act as key contact and liaison for lines of business and contract owners in the event of a performance breach or other matters requiring escalation with vendors.
• Engage with lines of business and contract owners for regular strategy updates.
• Monitor industry and vendor trends.
• Play a key role in the implementation of new technologies or enhancement of existing technologies for contract lifecycle management, contract compliance, due diligence, obligations and risk tracking as they relate to vendor matters, and strategic improvements of our vendor ecosystem, and constantly iterate and improve on these workflows to achieve efficiencies at scale.
• Contribute to the integration of AI-enabled processes for contract review, negotiation, and data extraction
• Leadership: Ability to effectively lead interactions with lines of business, contract owners and vendors.
• Strategic Thinking: Capacity to plan and execute long- and short-term vendor strategies that align with business goals.
• Collaboration: Robust skills in working with internal and external partners to achieve shared objectives.
• Adaptability: Openness to adopting and implementing new technologies and processes.
• Communication: Strong verbal and written communication skills for negotiating and stakeholder engagement.
• Professionalism: Presents themselves in a professional manner in all scenarios, whether dealing with internal or external partners.
• Problem Solving: Ability to identify and resolve issues related to vendor performance and risk. Can think in a non-linear way to find strategic solutions to problems as they arise.

So are YOU our next Vendor & Procurement Management? You are if you…

• Minimum of 1-3 years of proven experience in a procurement or vendor management role, facilitating due diligence, ongoing monitoring, and lifecycle management in a fast-paced environment.
• Demonstrated success in navigating a changing stakeholder landscape and delivering forward-looking Vendor Management to meet stakeholder needs.
• Experience using third party risk management software, such as OneTrust, to conduct due diligence assessments and other activities.
• Strong understanding of vendor risk, compliance, and performance metrics, with specialized knowledge of financial services compliance and risk factors as an asset.
• Proficiency in implementing vendor lifecycle technologies and processes.
• Strong knowledge and ability in both Microsoft Office Suite and Google Workspace.
• Strong interest in AI as an enabling tool in the workplace and personal life

Additional Information…

• Please note: This role will be required to be in office 3 days a week

Sounds like you? Click below to apply

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.