Current jobs related to Field Service Representative - Remote - SINOBOOM NORTH AMERICA LLC
-
Field Service Representative – MRI
1 week ago
Remote, Canada GE HealthCare Full timeJob Description SummaryAs the Field Service Representative (FSR), you will be responsible for driving customer satisfaction through service excellence and meeting the daily service repair needs of Diagnostic Imaging, Ultrasound, XRAY and Nuclear Medicine.Based out of the Greater Toronto Area, this role will service Hospital and Medical Clinic sites within,...
-
Customer Service Representative
4 days ago
Remote, Canada Canon Canada Full time**Bilingual (French/English) Customer Service Representative - Remote** **Monday to Friday 8:30 am to 4:30 pm EST** - Do you have experience working in a customer service role? - Are comfortable spending the majority of your day on the phone? - Do you have basic computer skills? As a Bilingual Customer Service Representative, you will be responding to...
-
Service Representative
2 days ago
Remote, Canada Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
Customer Service Representative
4 days ago
Remote, Canada ICS International Conference Services Full timeGOLD Online Learning Education (GOLD) is seeking a Customer Service Associate to join our team! On a given day, approximately 70% of your time will be dedicated to acting as the primary point of contact with our customers who may require assistance with their registration or navigating our websites. The additional 30% of your time will go towards supporting...
-
Customer Service Representative
1 week ago
Remote, Canada Cégep de Sept-Îles Full timeAs a Customer Service Representative at Cégep de Sept-Îles, you will play a crucial role in ensuring our customers receive exceptional service and support. Your main responsibilities will include assisting customers with inquiries, resolving issues, and ensuring their overall satisfaction. **Requirements**: - 2+ years of experience in a customer service...
-
Customer Service Representative
1 week ago
Remote, Canada Threshold Brands Full timeAs a Customer Service Representative for Men In Kilts, a family of Threshould Brands, you will be an essential part of our customer service team, providing exceptional support to both new and existing customers. Your primary responsibilities will include handling inbound calls, scheduling sales & service visits, following up on leads, and managing customer...
-
Bilingual Customer Service Representative
20 hours ago
Remote, Canada Kohl & Frisch Ltd Full time**JOB POSTING** **POSITION: Bilingual Customer Service Representative** **STATUS: Full-Time (Remote)** **LOCATION: Kohl & Frisch Limited (Anjou, Quebec**)** **REPORTS TO**:National Contact Centre Manager** **DEPARTMENT: Customer Service** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the...
-
Customer Service Representative
2 days ago
Remote, Canada Extend Communications Full timeAt Extend Communications, we stand for integrity, innovation and initiative. Our experience and expertise extend to a variety of industries such as real estate, small businesses, service companies, corporations and governments. We don’t have a one size fits all strategy. We will customize our services to fit your business needs with our cutting-edge...
-
Independent Financial Representative
5 days ago
Remote, Canada Envest Financial Services Ltd Full time**Work with Us!** At Envest Our company's vision is to provide a holistic view of personal and professional financial advice for organizations and people long term. This vision includes providing options and key solutions that are otherwise missed by typical professionals. As an established professional organization, it is our mission to continuously...
-
CAN-Remote Worker-Quebec, Canada Ecolab Full timeJoin Ecolab's industry leading Textile Care team as a Commercial Laundry Field Service Technical Representative. You will make a positive impact on our commercial laundry customers as you provide expert consultation and solutions that improve linen quality, boost operating efficiencies and enhance sustainability. As a Territory Manager, you will serve as...
Field Service Representative
3 weeks ago
Benefits:
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary:
The Field Service Representative is responsible for managing and executing all service-related activities within the assigned territory, ensuring optimal machine performance and customer satisfaction. This role combines technical expertise, customer support, and training responsibilities to minimize equipment downtime, deliver high-quality interventions, and promote SINOBOOM's products and services. The Field Service Representative will evaluate hydraulic, mechanical, and electrical systems, provide technical solutions, organize and conduct training sessions for employees and customers, and collaborate closely with the sales team to support machine deliveries and service offers. Travel within the territory is required to maintain strong customer relationships and provide timely technical support.
Key Responsibilities:
- Manage and monitor all service activities for assigned customers.
- Diagnose and resolve technical issues using knowledge, schematics, and diagnostic tools.
- Organize regular customer visits, provide call-in support, and technical guidance.
- Manage and report machine downtime cases, ensuring prompt and effective solutions.
- Deliver internal and external training sessions on products, operations, and technical topics.
- Maintain accurate records of service activities, training, and maintenance data.
- Support "service sales" initiatives by identifying opportunities for parts, services, and training.
- Coordinate with the sales team to support new machine delivery and customer onboarding.
- Ensure adherence to company travel policies while maximizing efficiency and cost-effectiveness.
- Uphold SINOBOOM's brand image and service quality standards.
Requirements & Qualifications:
- Technical Diploma in Electro-Mechanical or related field.
- Must be fluent in French.
- Minimum 5 years of experience in maintenance and repair of aerial lifting equipment or similar machinery.
- Strong mechanical, hydraulic, and electrical troubleshooting skills.
- Excellent communication, organizational, and customer service skills.
- Willingness to travel within the assigned territory.
- Flexible and proactive, with a commitment to supporting company growth initiatives.
This is a remote position.
