Accounts Receivable Specialist

Accounts Receivable Specialist

Division: Finance

Job location: Remote (Ontario, Quebec, Alberta)

Hours: 40 hours per week, Monday to Friday

Employment type: Temporary (12-Month Contract)

A little about us

Hi, we're Aurora Cannabis, and we're so excited to meet you

Aurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving both medical and consumer markets worldwide. Dedicated to helping people improve their lives, Aurora is driven by science and innovation, with a focus on providing premium medical cannabis products produced with the highest standards. We proudly serve both patients and consumers across Canada, Europe, Australia and New Zealand. Our global brand portfolio includes Aurora, Being, CanniMed, CraftPlant, Daily Special, Drift, Greybeard, IndiMed, MedReleaf, Pedanios, San Raf, Tasty's, Whistler Cannabis Co, and WMMC. Aurora's brands continue to break through as industry leaders in the medical, wellness and adult recreational markets wherever they are launched.

At Aurora, employees are at the heart of everything we do as we execute with excellence and agility. Whether in our manufacturing facilities, in our state-of-the-art research labs or supporting our global business development, or, within our corporate functions such as HR, operations, government affairs, and more – our diverse A-Team leads with expertise, passion and dedication every day. Together, we are opening the world to cannabis and making a meaningful impact for patients, consumers, our communities and our A-team.

Job Summary

The Accounts Receivable Specialist plays a crucial role in managing the accounts receivable process, focusing on invoicing, collections, and maintaining accurate financial records. This position involves ensuring timely billing, monitoring payments, and following up with customers to facilitate prompt collections. Sounds Interesting? Here's a little more…

As the Accounts Receivable Specialist you will be involved in …

• Invoicing and Billing: Generate and process invoices accurately and promptly, ensuring adherence to billing schedules and contract terms.
• Collections Management: Monitor and track outstanding receivables, contacting customers for payment reminders and resolving payment discrepancies.
• Payment Processing: Record and reconcile customer payments, applying them accurately to the appropriate accounts or invoices.
• Customer Communication: Interact with internal and external customers professionally to address inquiries and resolve complex billing disputes, coordinate and lead meetings with Clients and Vendors, provide billing information, and assist with payment arrangements, ensuring a positive customer experience.
• Accounts Reconciliation: Reconcile accounts receivable ledger to ensure accuracy, identifying and resolving discrepancies.
• Reporting: Develop custom power queries, trackers and BI reports that support account reconciliation tasks, provide regular updates to management on receivables status and collections.
• Documentation: Maintain organized and up-to-date records of invoices, payments, and customer interactions using trackers and reports.
• Audit: Support and complete requests from internal and external auditors.
• Projects: Participate in Finance projects as assigned.
• Timely and accurate processing of invoices and receivables to optimize cash flow.
• Efficient management of collections to minimize outstanding debts and bad debt risks.
• Maintenance of accurate and organized records and reports.
• Effective communication and coordination with customers for prompt payments.
• Contribution to achieving overall accounts receivable targets.
• Ad hoc duties as required.

You would be the best fit for this role if you have…

• High school diploma or equivalent; Associate's or Bachelor's degree in Accounting, Finance, or a related field is a plus.
• 2+ years of experience in Accounts Receivable, Billing, or related roles.
• Familiarity with relevant Accounting software (e.g. SAGE) and proficiency in MS Excel. Experience with Shopify, MCRM, Power Query and SEI is advantageous.
• Experience in customer service or communication roles is advantageous.
• Knowledge of regulatory compliance and basic understanding of accounting standards related to accounts receivable.
• Understanding of accounts receivable processes, invoicing, and collections.
• Knowledge of basic accounting principles and practices related to receivables.
• Proficiency in using accounting software and MS Excel for data entry and analysis.

Bonus points if you have…

• Strong attention to detail and accuracy in managing receivables and payments.
• Effective communication skills for customer interactions and dispute resolution.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.

Why you'll love working at Aurora

• Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more

• Total Rewards: we will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology.

• Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.

Next steps

Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and we will contact you if we see a fit via email.

Think you're the ideal candidate but you don't meet all the requirements? Apply anyways. We would love to review your application to see if you're the right fit or find you an alternative opportunity. Not the role for you? Share this posting with your network while subscribing to our Talent Community to learn more about upcoming opportunities (hot tip: if you are an Aurora employee, take advantage of the employee referral program by sharing this posting with someone in your network If they are the successful candidate, you may be eligible for a bonus).

Diversity and inclusion

At Aurora, we are proud to foster and celebrate a diverse community of professionals We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know