Warehouse Floor Supervisor

2 weeks ago


Ottawa, Ontario, Canada ASM Global Full time
Warehouse Floor Supervisor

The Warehouse Supervisor oversees warehouse and distribution operations at Rogers Centre, including receiving, storage, inventory management, product ordering, and coordination of warehouse staff. The role ensures that all event-day operational needs are met efficiently and safely while maintaining accurate inventory records, food safety standards, and compliance with venue and regulatory requirements.

Compensation

Hourly Wage: $24.00

Vacancy Status

This posting is for a new vacancy.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services through our white-label approach.

Our network spans more than 450 venues worldwide, hosting 20,000 events and welcoming 165 million guests annually. Our expertise includes feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events.

The Legends Global culture is built on respect, ambitious thinking, collaboration, and bold action. We are committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.

Winning is an everyday mindset at Legends Global. We succeed together as one unified team.

The RoleDuties & Responsibilities
  • Supervise Warehouse Leads and Warehouse Porters, delegating clear work assignments and providing coaching to ensure timely, safe completion of all tasks.
  • Manage the receipt, inspection, and documentation of all incoming product deliveries, verifying accuracy and identifying any discrepancies.
  • Oversee the proper storage, rotation, and organization of all incoming supplies in accordance with Legends standards, including FIFO (first-in-first-out) practices and product segregation.
  • Coordinate the distribution and delivery of product to concession stands, vending locations, and other event-day service areas as directed by management.
  • Conduct regular and accurate inventory counts (bi-weekly, monthly, and as required), manage inventory tracking systems, and reconcile counts to ensure accuracy.
  • Manage product ordering in collaboration with management to ensure appropriate stock levels are maintained based on forecasts, event schedules, and current inventory.
  • Operate and maintain warehouse equipment, including forklifts, pallet jacks, and other material handling equipment, in accordance with safety standards and operational guidelines.
  • Maintain warehouse cleanliness, organization, and equipment in compliance with Legends standards and food safety regulations always.
  • Identify and communicate product discrepancies, damages, or losses to management, and assist in resolving issues where possible.
  • Ensure all staff comply with health, safety, and food safety regulations, correct unsafe conditions and behaviours immediately and report hazards to management.
  • Train warehouse staff on all duties, procedures, equipment operation, food safety, and safety practices required for the warehouse function.
  • Prepare and submit accurate reports on inventory levels, warehouse activities, staff performance, and any operational issues or concerns.
  • Coordinate with Concessions, Vending, and Management to support efficient event operations and fulfillment of service requests.
Skills & Abilities
  • Proven supervisory and leadership skills with the ability to direct, motivate, and develop warehouse staff in a fast-paced, event-driven environment.
  • Strong organizational and time-management skills, with the ability to prioritize multiple tasks and manage workflows efficiently.
  • Excellent diligence, particularly regarding inventory accuracy, documentation, and compliance with procedures.
  • Effective verbal and written communication skills for providing clear direction, training staff, and communicating with management and other departments.
  • Proficiency with warehouse management systems, inventory software, and basic computer applications.
  • Strong critical thinking skills and the ability to identify and implement process improvements to enhance efficiency and reduce loss.
Knowledge, Skills, & Experience
  • Minimum 2–3 years of experience in a large warehouse or distribution centre setting, ideally in a food and beverage or hospitality environment.
  • Valid Forklift Truck license and demonstrated proficiency operating forklifts and other material handling equipment.
  • Prior supervisory or lead experience, preferably in a warehouse or coordination role.
  • Working knowledge of health and safety regulations and food safety standards (food handler certification is an asset).
  • Effective communication and people skills, with the ability to collaborate with diverse teams.
  • Ability to perform accurate inventory counts, reconciliation, and basic data entry for inventory management systems.
  • Availability to work flexible hours, including days, evenings, weekends, and holidays based on event schedule.
Physical Demands
  • Frequent standing, walking, and moving throughout the warehouse and storage areas.
  • Frequent bending, reaching, and lifting of heavy product, including cases of beverages, kegs, bins of ice, cases of bottles, and miscellaneous supplies, within a heavy lifting category.
  • Frequent speaking and hearing to communicate with team members, management, and other departments.
  • Frequent use of hands and fingers for operating equipment, handling and organizing product, and managing documentation.
  • Ability to work in varying temperature conditions, including refrigerated and non-refrigerated storage areas

The essential responsibilities of this position are outlined above and may be adjusted due to operational requirements or reasonable accommodation. This description does not limit management's right to assign other duties.

Hiring Process Disclosure

Legends Global may use automated or artificial-intelligence-based tools to support aspects of the candidate screening or selection process.

Legends Global is an Equal Opportunity Employer and is committed to employment equity. We encourage applications from Women, Indigenous Peoples, Persons with Disabilities, Members of Visible Minorities, and Veterans. We are dedicated to fostering an inclusive and accessible workplace in accordance with applicable human rights legislation.



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