Relief Admin Assistant

2 days ago

Brantford ON NR J, Canada Brant Mental Health Solutions Full time $40,000 - $70,000 per year

Brant Mental Health Solutions and Pathways To Hope are growing physical and mental health organizations dedicated to providing compassionate, client-centred care to individuals and families in our community. We are currently seeking a reliable, detail-oriented Relief Administrative Assistant to support our teams on an as-needed basis.

This position is ideal for someone who enjoys a flexible schedule, is comfortable stepping in during staff vacations, sick days, or busier periods, and thrives in a fast-paced, supportive environment.

Position Overview

The Relief Administrative Assistant provides coverage and support for our front-line administrative team across both organizations. You will help ensure smooth daily operations by greeting clients, managing communications, supporting clinicians, and maintaining organized, efficient office systems.

Key Responsibilities

  • Provide reception coverage, including welcoming clients and answering phone and email inquiries
  • Schedule and confirm appointments using our booking system
  • Support clinicians with administrative and organizational tasks
  • Process payments and issue receipts
  • Maintain cleanliness and organization of shared office spaces
  • Assist with data entry, file management, and documentation
  • Follow confidentiality, privacy standards, and clinic policies
  • Provide additional support during staff absences, busy periods, or special projects

Qualifications

  • Previous administrative or reception experience (preferably in a healthcare, clinical, or social services setting)
  • Strong communication and customer service skills
  • Comfortable working independently and problem-solving when needed
  • Proficiency with computers, email, and scheduling systems
  • Excellent attention to detail, organization, and time management
  • Ability to adapt to different tasks and maintain professionalism in a busy environment
  • Reliability and flexibility are essential
  • Must provide a clear Vulnerable Sector Check

Hours & Availability

  • This is a casual relief position, scheduled on an as-needed basis
  • Must be available for occasional daytime, evening, and/or Saturday coverage
  • Hours may vary depending on operational needs

Why Join Us?

  • Supportive, collaborative team environment
  • Opportunities to learn about mental health and autism services and community resources
  • Meaningful work supporting clients accessing care
  • Flexible, occasional hours suitable for students, retirees, or those wanting supplementary income

How to Apply

Please submit your resume and a brief cover letter outlining your availability and relevant experience.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Type: Casual

Work Location: In person

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