General Support Worker

Casual

Day and evening shifts available

The Organization

St. Michael's Health Group (SMHG) has been providing compassionate care and safe accommodation for over 40 years. We provide wellness-focused holistic care and offer several levels of accommodation in multiple facilities and a variety of programs in Edmonton and the surrounding area. To learn more about us please visit About SMHG.

DUTIES AND RESPONSIBILITIES:

• Follows all policies, directives, procedures, rules, regulations and Acts pertaining to the operation of St. Michael's Millennium Pavilion
• Follows and adheres to Supportive Living's expectations regarding Resident independence, choice, dignity, privacy, individuality and ensures a home-like environment for Residents

Housekeeping Duties

• Cleans common areas by washing furnishings, windows, walls, floors and equipment with designated cleaning solutions and disinfectants to prevent spread of disease
• Sweeps, mops, wet washes and vacuums floors
• Empties trash baskets, and disposes of trash. Washes wastebaskets and large refuse containers and relines with paper or plastic bags
• Scours and polishes sinks, tubs, mirrors and similar equipment, replenishing supplies of soap, towels, and other dispensable items
• Uses dust cloths and vacuum cleaner to dust windowsills, blinds, floors and furniture
• Waters and cleans plants
• Maintains utility and linen supply room in good order
• Cleans equipment such as mops, buckets, vacuum cleaner and utility cart
• Performs duties in the main Laundry area as required
• Documents optional services provided, i.e. personal laundry, ironing, cleaning and reports to Manager for billing
• Checks condition of facility owned linens for worn spots or tears
• Ensures supplies (liquid soaps, etc.) are replenished and equipment and work areas are kept clean
• Distributes personal laundry and linens to and from the suites and kitchen area. Reports faulty equipment to the Manager
• Cleans the machines and work area as required
• Arranges furniture and equipment in an orderly fashion
• Cleans lighting fixtures, tops of windows, door frames and other high places, using a ladder when necessary
• Performs move out cleaning
• In Suites, vacuums, damp mops floors; cleans and sanitizes bathrooms. May provide optional services of wall washing, dusting, bed making, dishwashing, window cleaning and other optional services

Food Service Duties

• Follows menu plans
• Receives lunch and supper meals from delivery person and assists with meal service
• Ensures hot meal items are kept at required serving temperature in thermo containers or chafing dishes. Re-heats menu items for breakfast service as required
• Sets up dining areas for meal service including dishes, cutlery, linens and chafing dishes
• Serves meals to Residents in dining areas per meal service instructions, inquiries regarding meal satisfaction and reports to Manager
• Maintains adequate supply of glasses, cups, dishes and cutlery in dining areas
• Ensures dining areas are clean and maintained in an orderly fashion
• Ensures tables and chairs are cleaned after each meal
• Returns dirty dishes, cups, glasses, cutlery and other serving dishes to main kitchen
• Labels and appropriately stores left over food per instructions
• Keeps all foodstuffs appropriately categorized and stored
• Practice safe food handling techniques
• Washes dishes, glasses, cups, cutlery, inserts, chafing dishes and cambros
• Washes main kitchen floors, counters and equipment using specified cleaning solutions and ensures area is clean at all times
• Tracks staff and guest meals and reports to Manager for collection
• Tracks the number of lunch and supper meals consumed and reports changes in the number of required portions to the lunch and supper supplier
• Ensures food inventory is replenished and advises Manager when food must be ordered
• Performs other related duties as assigned by the Manager, Millennium Pavilion Seniors' Lodge

QUALIFICATIONS:

• Minimum of Grade 10 education is required
• A friendly disposition and good interpersonal and communication skills are preferred
• Individual must be physically and mentally fit to perform the duties and responsibilities of the position
• Must be willing to work closely with seniors, and/or physically/mentally challenged individuals and within the value system of St. Michael's Health Group