Manager, Casualty Claims Bodily Injury
3 days ago
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise. Benefits to Joining Allstate:
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
- Provide guidance and mentorship to a team of newer-level Bodily Injury Claims Advisors, fostering professional growth and expertise.
- Offer coaching to improve technical capabilities and enhance performance.
- Conduct regular performance reviews, provide feedback, and develop individual development plans to ensure continuous improvement.
- Lead the execution of best practices in claims handling, with a focus on early resolution strategies for bodily injury claims.
- Monitor the quality and timeliness of claims management to ensure compliance with company guidelines, legal requirements, and industry standards.
- Establish clear goals and objectives for the team to align with departmental and organizational targets.
- Monitor staffing levels and workload distribution.
- Identify potential bottlenecks or inefficiencies in the claims process and implement corrective actions.
- Demonstrated experience and working knowledge in Bodily Injury claims handling
- Experience in a people leadership capacity
- Knowledge of liability claims handling is an asset
- Strong knowledge of Tableau, Excel, PowerPoint. Guidewire experience is an asset
- Proven ability to develop strategies for efficiently resolving files directly with plaintiff counsel
- Demonstrated expertise in analyzing data and recommending solutions
Allstate du Canada, compagnie d'assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l'entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pour une neuvième année de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés. Les avantages offerts par Allstate :
- La flexibilité des modalités de travail;
- Des rabais d'employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
- Le programme Bureau en bonnes mains (jusqu'à 400 $ sont octroyés pour se procurer de l'équipement de bureau nécessaire à domicile);
- Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
- Un régime d'épargne-retraite complet prévoyant des cotisations de contrepartie de l'employeur;
- Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
- Un Jour de réflexion personnelle;
- Remboursement de droits de scolarité;
- Une implication dans la vie communautaire.
- Fournir des conseils et un encadrement à une équipe de conseillers en réclamations, dommages corporels nouvellement arrivés, en favorisant leur développement professionnel et le perfectionnement de leur expertise.
- Proposer un accompagnement pour améliorer les capacités techniques et la performance.
- Procéder à des évaluations régulières des performances, fournir un retour d'information et élaborer des plans de développement individuels afin d'assurer une amélioration continue.
- Diriger l'exécution des pratiques exemplaires en matière de gestion des réclamations, en mettant l'accent sur les stratégies de résolution rapide des réclamations d'accident avec dommages corporels.
- Contrôler la qualité et la rapidité de la gestion des demandes de réclamations afin de garantir la conformité avec les lignes directrices de l'entreprise, les exigences légales et les normes du secteur.
- Fixer des buts et des objectifs clairs pour l'équipe afin d'assurer son alignement sur les objectifs du service et de l'organisation.
- Contrôler les niveaux dotation et la répartition de la charge de travail.
- Identifier les goulets d'étranglement potentiels ou les inefficacités dans le processus de traitement des demandes de réclamations et mettre en œuvre des mesures correctives.
- Expérience en gestion de réclamations pour dommages corporels
- Expérience en gestion d'équipe
- Expérience dans la gestion des réclamations de responsabilité en Alberta
- Connaissance pratique approfondie de Tableau, Excel, PowerPoint. Expérience avec Guidewire, un atout.
- Capacité avérée à développer des stratégies pour résoudre efficacement les dossiers directement avec les avocats des plaignants.
- Expertise démontrée dans l'analyse des données et la recommandation de solutions.
- Détenir le titre de professionnel (le) d'assurance agréé(e) (PAA), préférablement.
Compensation
Compensation offered for this role is based on experience and qualifications.Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
-
Auto Claims Advisor, Bilingual
4 days ago
Longueuil, Quebec, Canada TD Securities Full timeWork Location:Greenfield Park, Quebec, CanadaHours35Line Of BusinessTD InsurancePay Details52 000 $/ $52, $/ $73,600 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have...
-
Auto Claims Advisor, Bilingual
4 days ago
Longueuil, Quebec, Canada TD Full timeTD Securities1 day agoLongueuil, QuebecCA$52,100 - CA$73,600/annualMid Levelfull_timeTop BenefitsCompetitive base salary and variable compensationHealth and well‑being benefitsSavings and retirement programsAbout the roleWork Location: Greenfield Park, Quebec, CanadaHours 35Line Of Business TD InsurancePay Details $/ $52, $/ $73,600 CADTD is committed to...
-
Account Manager – Commercial Insurance Broker
13 hours ago
Longueuil, Quebec, Canada OVC Assurance Full timeUnder the supervision of the Director, the Account Manager plays a key role in managing commercial insurance files. The Account Manager is responsible for consistently delivering an exceptional client experience by handling renewals, new business, endorsements, certificates and other insurance documents. The Account Manager works closely with the Account...
-
Longueuil, Quebec, Canada OVC Assurance Full timeSous la responsabilité du Directeur, le gestionnaire de compte joue un rôle essentiel dans de la gestion des dossiers d'assurance. Le gestionnaire de compte est responsable d'offrir une expérience exceptionnelle à nos clients en tout temps en traitant les demandes de renouvellement, les nouvelles affaires, les avenants, les certificats et autres...
-
Stage Été 2026
1 week ago
Longueuil, Quebec, Canada RTX Full timeDate d'affichage / Date Posted: Pays / Country:CanadaEmplacement / Location:LOC Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,CanadaEnglish will followÀ propos de & Whitney CanadaPratt & Whitney Canada (P&WC) est un leader mondial de l'industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui équipent...
-
Stage Été 2026
1 week ago
Longueuil, Quebec, Canada RTX Full timeDate d'affichage / Date Posted: Pays / Country:CanadaEmplacement / Location:LOC Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada English will followÀ propos de & Whitney CanadaPratt & Whitney Canada (P&WC) est un leader mondial de l'industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui...
-
Spécialiste santé, sécurité et environnement
15 hours ago
Longueuil, Quebec, Canada Allegion Full timeCreating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...
-
Claims Specialist
2 weeks ago
Longueuil, Canada ABB Full timeAt ABB, we help industries outrun – leaner and cleaner. As a global market leader, we’ll give you what you need to make it happen. This position reports to: EL Customer Operations Magr.– Post‑Sales. As a Claims Analyst, you will have the opportunity to support with the accurate end‑to‑end resolution of post‑sale customer requests. Each day, you...
-
Auto Claims Advisor, Bilingual
3 weeks ago
Longueuil, Canada TD Securities Full timeAuto Claims Advisor, Bilingual (Fre/Eng) Join TD Securities as an Auto Claims Advisor. This role is based in Greenfield Park, Quebec, Canada. Pay: $52,100 – $73,600 CAD per year. Hours: 35 hours per week. Line of Business: TD Insurance. Job Description TD Insurance Auto Centre Teams provide a "one-stop shop" for customers to handle all their auto claim...
-
Auto Claims Advisor, Bilingual
2 weeks ago
Longueuil, Canada TD Securities Full timeAuto Claims Advisor, Bilingual (Fre/Eng) Join TD Securities as an Auto Claims Advisor. This role is based in Greenfield Park, Quebec, Canada. Pay: $52,100 – $73,600 CAD per year. Hours: 35 hours per week. Line of Business: TD Insurance. Job Description TD Insurance Auto Centre Teams provide a "one-stop shop" for customers to handle all their auto claim...
-
Auto Claims Advisor, Bilingual
2 weeks ago
Longueuil, Canada TD Full timeAuto Claims Advisor, Bilingual (Fre/Eng) Join TD to apply for the Auto Claims Advisor, Bilingual (Fre/Eng) role. Pay: $52,000 – $73,600 CAD Work Location: Greenfield Park, Quebec, Canada Hours: 35 Line Of Business: TD Insurance Job Description TD Insurance is part of TD Bank Group, protecting clients from the ‘accidents of life’ with a wide range of...
-
Auto Claims Advisor, Bilingual
2 weeks ago
Longueuil, Canada TD Full timeAuto Claims Advisor, Bilingual (Fre/Eng) Join TD to apply for the Auto Claims Advisor, Bilingual (Fre/Eng) role. Pay: $52,000 – $73,600 CAD Work Location: Greenfield Park, Quebec, Canada Hours: 35 Line Of Business: TD Insurance Job Description TD Insurance is part of TD Bank Group, protecting clients from the ‘accidents of life’ with a wide range of...
-
Property Damage Insurance Broker
2 weeks ago
Longueuil, Canada RCCAQ Full timeRCCAQ Assurance (COURMARK INC.), a subsidiary of the Regroupement des cabinets de courtage d’assurance du Québec, has stood out since 1988 by offering customized products and services for brokerage firms. If you are passionate about business insurance and are looking for an environment where your expertise is recognized, while having the possibility of...
-
Bilingual Human Resources Manager
1 week ago
Longueuil, Canada Hasbro Full timeNOTE: This position is based in Longueuil, Quebec. You will be working under a hybrid work program where you will be required to be in the office 2 to 3 days per week._ At Hasbro, we are looking for people who want to explore, experiment, innovate and create. We’re changing the face of play and entertainment and looking for dreamers, doers, thinkers and...
-
Route Manager
2 weeks ago
Longueuil, Canada WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental...
-
Deployment Manager
4 weeks ago
Longueuil, Canada Landis+Gyr Full timeOverview At Landis+Gyr , we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future. With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge...
-
Account Services Representative
4 days ago
Longueuil, Canada Long & McQuade Full time**Department** All Departments **Hours** Full-time permanent **Availability Required** Weekdays, Weeknights & Weekends **Location** 2391, chemin de Chambly Longueuil, QC - Collection of accounts receivable, outstanding rentals, and bad debts - Credit approvals for term and balance forward accounts - Credit approvals for consumer and commercial account...
