Coordinator Account

15 hours ago


Toronto, Ontario, Canada Mosaic North America Full time

The Account Coordinator works collaboratively with an integrated team that delivers brand experiences in store. We are looking for someone excited about supporting these experiences through an operational and administrative lens, working with major retailer contacts and managing data entry and approvals on behalf of the brands we represent. The Account Coordinator will assist the team in integral operational processes that support the success of the team and clients.

Essential Functions of this Position:

  • Account Services:

  • Attend regular client status meetings for all on-going projects including anticipating upcoming projects.

  • Assist and coordinate with category teams to facilitate product availability for demo programs

  • Write recaps of meetings as directed and issue within 24 hours of meeting/discussion.

  • Operational Responsibilities:

  • Ability to manage multiple tasks and changing priorities.

  • Maintain our key operations systems.

  • Manage existing reports and create new ones to deliver valuable insights (Using Excel, MicroStrategy and Power BI)

  • Be a subject matter expert on our internal systems and processes.

  • Crisis Management – identify issues and present solutions / recommendations.

  • Program Planning and Development:

  • Coordinate materials for brainstorm meetings.

  • Fulfill miscellaneous client team requests (retrieval and distribution of logos, artwork, etc.)

  • Be a resource (both client and field based).

  • Assist in developing the presentations.

  • Ability to analyze, organize, and compile YTD sales and sampling data, and feel comfortable presenting and communicating QBR-style insights to senior stakeholders and retail partners

Education Requirements:

  • High School Diploma/GED

  • Bachelor's degree advertising, marketing, or related field.

Knowledge, Skill and Ability Requirements:

  • Must possess the ability to be a strong leader, self-motivated and self-starter

  • Excellent analytical skills and experience with Excel

  • Strong communication skills, speaking ability and interpersonal skills

  • Ability to prioritize multiple demands simultaneously

  • Proven analytical ability with strong attention to detail

  • Assertive team player and proven sense of urgency

  • Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines

  • Reporting experience (Power BI, Tableau etc.) is considered an asset

  • SQL, VS code and/or coding is considered an asset

  • Experience working with Grocery in retail with merchant and supply chain teams is considered an asset

Mosaic is a part of Acosta Group – a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-)

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