Service Technician, Ottawa

2 weeks ago

Ottawa, Ontario, Canada Securitas Technology Canada Full time

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

  • Carry out repairs to faulty security systems
  • Follow up on service calls in order of priority according to importance;
  • Carry out repairs to defective systems assigned to him according to company norms and standards;
  • Ensure that the correct recommendations for use are passed on to customers
  • Ensure follow-up of customer service according to company policies and procedures;
  • Transmit usage recommendations to customers;
  • Provide the best service to the customer in compliance with company policies and procedures;
  • Ensure follow-up of customer service
  • Provide the best service to the customer in compliance with company policies and procedures;
  • Produce a report on service calls made;
  • Manage repair inventories.

MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure,

MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company.

  • Full Benefits as of Day 1
  • Retirement Plans as of Day 1
  • Paid vacation, holiday
  • Educational Assistance
  • Company Training Program
  • Exceptional growth opportunities

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