Childcare & Youth Manager

About Us

Hollyburn Country Club - A Private, Family Club

Hollyburn Country Club offers members an exclusive hub for activity, sport, dining, entertainment, socialization, and business. We provide a welcoming environment that serves as a home away from home for many of our members.

Our Values

• Community – Foster strong connections and a sense of belonging.
• Respect – Uphold a culture of courtesy and mutual respect.
• Hospitality – Deliver exceptional service in everything we do.
• Evolve – Embrace change and strive for continuous improvement.
• Magic – Create memorable experiences that go above and beyond.

The Location: Hollyburn Country Club is located in West Vancouver at 950 Cross Creek Road. Prior to applying for this position, we strongly encourage you to Google our location to ensure that you will be able to travel to and from work as public transportation is limited.

Position Summary

The Youth & Childcare Supervisor plays a critical role in creating engaging, safe, and inclusive environments for children, school-aged youth, teens, and families at Hollyburn Country Club. Working collaboratively with the Youth Coordinator and department staff, this role is responsible for the planning, coordination, and execution of high-quality programming and services across our childcare and youth spaces.

Position Responsibilities

Program Development & Facilitation

• Plan, develop, and facilitate innovative programs, camps, and special events for families, children, and youth, including after-school programs and seasonal activities.
• Organize and lead camps during summer, spring break, winter break, and professional development days.
• Prepare the Mini Scholars monthly newsletter for participating families.
• Input seasonal program information into GameTime for registration.
• Oversee content related to Youth and HollyVille for View magazine.

Leadership & Administration

• Provide leadership and day-to-day operational support within the Childminding Centre, ensuring safe practices, smooth functioning, and alignment with Club policies and procedures.
• Schedule Childcare staff and assist the Youth Coordinator with Youth staff scheduling.
• Supervise and support Childcare and Youth staff, including hiring, training, performance management, and evaluations.
• Liaise with program instructors, facilities, Food & Beverage, and other departments to coordinate shared spaces, setup, menus, and program logistics.
• Prepare and monitor the annual budget for HollyVille and Youth departments.
• Submit member billing and contractor invoices to Accounting in a timely manner.
• Organize quarterly Parent Insight Committee meetings to gather feedback and drive continuous improvement.

Member Engagement & Program Excellence

• Respond to inquiries regarding Childcare and Junior programs and facilities, including HollyVille and The Hub.
• Provide onsite supervision and active member engagement during Club-hosted events such as Family Fun Nights, Hollygras, Santa Brunch, Mother-Son Ball, Hub Nights, and Mini Scholars Graduation.
• Track and measure program success seasonally and annually, using data and member feedback to enhance future offerings.
• Maintain current knowledge of trends in youth and recreation programming to support the development of relevant, high-quality experiences.

Health, Safety & Club Standards

• Ensure program areas are clean, safe, and organized, with furniture in place and cleaning supplies stored securely.
• Develop strategies to mitigate risks and prevent injuries across Childcare and Youth areas.
• Attend monthly Occupational Health & Safety (OH&S) Committee meetings as required.
• Ensure safety compliance.

Club Culture & Expectations

• Actively demonstrate and embody the Club's core values: Community, Respect, Hospitality, Evolve & Magic
• Maintain a high level of enthusiasm, initiative, adaptability, empathy, and accountability in all member and team interactions.
• Foster a positive, team-oriented work environment committed to delivering outstanding service and creating memorable experiences for Club families.

Skills & Qualifications

• Minimum 5 years of experience working with children and youth in a recreational, educational, or childcare setting.
• Minimum 2 years of experience in a supervisory or management role.
• Valid First Aid and CPR certification required.
• ECE Certification preferred.
• Excellent verbal and written communication skills in English.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Reliable transportation is an asset, as public transit options to the Club are limited.
• Proven leadership, customer service, and interpersonal skills with a passion for child and youth development.

Perks & Benefits (FT)

• Competitive Compensation
• Comprehensive Benefits Package
• Employer Contribution Matching Pension Plan
• Paid time-off
• Free on-site parking
• On-duty staff meals (taxable benefit for full-time and part-time employees only)
• Company events
• Sports Boutique discount

Working Conditions

• This position operates 100% on-site
• Regular evenings or weekend work may be required during peak periods or special events
• Own transportation is an asset as public transportation is not frequent to/from the Club
• Candidates must agree to complete a Police Information Check with a vulnerable sector search as part of the onboarding process.

Additional Information

Hollyburn Country Club is an Equal Employment Opportunity employer. We celebrate and take great pride in providing equal opportunities to all applicants and employees. Hollyburn firmly enforces this policy and does not discriminate or tolerate discrimination based on age, race, colour ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, political belief and gender identity or expression, or any other prohibitive grounds.

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.

Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Application question(s):

• Are you a member at Hollyburn Country Club?
• Have you previously been employed with Hollyburn Country Club?
• If successful with your application, how would you plan to commute to Hollyburn Country Club?
• Are you legally eligible to work in Canada (Work Permit, Permanent Residency, Canadian Citizenship)?
• What role do you believe hospitality plays in creating exceptional customer experiences; and how would you apply this philosophy in the role you've applied for?

Work Location: In person