Crisis Line Responder

6 days ago


Nanaimo, British Columbia, Canada Vancouver Island Crisis Society Full time

Make a Difference in Your Community

Are you looking for a rewarding way to help others while developing invaluable skills? Join our compassionate community and become a volunteer Crisis Line Responder with the Vancouver Island Crisis Society

Our comprehensive six-week training program equips you with the tools to provide support to those in crisis. We are proud to be accredited by the American Association of Suicidology, ensuring you receive the highest standard of training.

This role is ideal for dedicated individuals passionate about helping others and making a difference. You'll provide the same level of care as our staff responders, supporting Service Users across our network of Crisis Line Numbers.

Important: This role involves supporting people in crisis, including those experiencing suicidal thoughts. It requires emotional resilience, active listening skills, and the ability to remain calm in high-stress situations.

Steps to Apply

Email resume to

Participate in a friendly interview.

Attend an Observation Shift in our Call Centre to see our work in action.

Complete a Criminal Record Check (Vulnerable Sector) and a Reference Check.

Pay a $20 training fee. via (let us know if you wish to pay in another way)

Please note that volunteers must be at least 19 years old by the end of the training session, and that they must be legally permitted to work in Canada if they choose to apply for employment opportunities.


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