Claims Administrator

Why you'll love Canada Cartage
An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada's largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary
The Claims Administrator is responsible for providing administrative and opertaional support to the claim team and ensuring all claims are opened accurately and timely. Primary responsibility will be to manage and process insurance claims related to accidents, damages, and other incidents involving our vehicles and cargo. Will work closely with the claims department to gather and organize relevant documentation, liaise with insurance providers, and track the progress of claims to resolution.

Location: Mississauga Ontario
Schedule: Monday to Friday - Start time at 7:30am
What You Will Do

• Works with staff and management in Fleet and Maintenance Dept to coordinate repairs to damaged equipment.
• Administers the financial aspects of all claims including establishing claim reserves, internal cost allocation, processing loss payments and subrogation collection.
• Receives and reviews all incident reports and claim investigation material including Motor Accident Reports, Property Damage and Warehouse Exception reports.
• Works with assigned independent and representatives from our insurance company on bringing claim to resolution.
• Establishes and manages both hard copy and e-copy claim files with all documentation and investigation material housed in chronological order.

What You'll Bring

• High school diploma
• Previos expereince in administrative support role is considered an asset
• High attention to detail and the ability to manage changing priorities
• Maintain a high level of confidentiality and discretion
• Demonstrated professionalism, reliability and a strong work ethic
• Ability to work effectively both independently and as part of a team

Along With The Following Skills & Competencies

• Proficient in Microsoft office products including Excel, and internet and database applications
• Above average interpersonal skills
• Excellent time management, prioritization, organizational and planning skills required
• Ability to problem solve, self-motivate and work independently
• Must be able to demonstrate active verbal and written communication skills
• Good negotiation skills and customer service focus

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer

• Canada Cartage has been recognized on the Forbes list of Canada's Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada's Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage's reputation as an employer of high quality.
• We've been acknowledged by Forbes 2023, as one of Canada's Best Employers for Diversity

Come work with an industry leader
Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.