Contract Management Attendant

3 days ago


Quebec boul Laurier h, Canada Beneva Full time $120,000 - $180,000 per year

Official Internal Job Title:

Contract Management Attendant

Status:

Temporary (Durée déterminée)

Job Description:

Poste temporaire (6 mois avec possibilité de prolongation )

Sous la supervision de la direction adjointe, le ou la préposé(e) à l'administration des contrats contribue à la gestion des dossiers clients en équipe, en réalisant des opérations de facturation, d'inscription et de mise à jour des adhérents.

Vous vous réaliserez dans les fonctions suivantes : 

  • Planifier et coordonner, en collaboration avec l'équipe, les activités liées à la gestion des dossiers clients, en respectant les normes de qualité et de quantité.

  • Analyser les problématiques pour en identifier les causes et proposer des solutions appropriées.

  • Effectuer les adhésions, modifications (protections, adresses, bénéficiaires) et autres mises à jour des dossiers; réaliser les transferts et terminaisons conformément aux contrats.

  • Préparer des factures d'ajustement et des demandes de remboursement.

  • Effectuer les recherches nécessaires pour donner suite au courrier quotidien, aux courriels et autres demandes.  

  • Communiquer avec les parties prenantes (par courriel ou téléphone) pour fournir ou obtenir des informations.

  • Analyser et corriger les cas rejetés lors des traitements informatiques en lien avec les fichiers des assurés et des groupes.

  • Participer aux travaux collectifs et aux comités d'amélioration continue.

Vos talents et qualifications : 

  • Diplôme d'études collégiales. 

  • Maitrise de la langue française, tant à l'oral qu'à l'écrit.

#S1

#Li-Hybrid

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

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