Product Enablement, Specialist

Product Enablement, Specialist

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that's not all. Whether we're leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical virtuosos and high-performance application developers? We want to hear from you.

Role Summary
The Product Specialist will support the team in driving the strategy, adoption, and modernization of Interac's Foundational Services including API Management, Gateway modernization, Ingress/Egress, and Extranet platform evolution.

This role requires someone who is technically fluent: able to understand architectural patterns, identity and API security concepts and platform integration workflows and then translate them clearly to product teams, external partners, vendors, and product Leaders.

Key Responsibilities

• Partner with Platform Engineering, Architecture, and Product Leads to define and execute modernization roadmaps across API M, Gateways, and Extranet services.

• Support migration planning and adoption efforts for product teams moving onto new API gateways and modern Ingress/Egress patterns.

• Clarify requirements, write user stories, and maintain a prioritized work backlog aligned to platform strategy.

• Serve as the platform enablement contact for product lines adopting foundational services, guide them through onboarding, integration patterns, security expectations, and SLAs.

• Work with security and CIAM teams to ensure compliance with OAuth/OIDC, mTLS, cert rotation, token exchange flows, and API governance.

• Track and report platform adoption metrics, performance insights, usage patterns, and stakeholder feedback.

• Create clear communication artifacts e.g., service onboarding guides, release notes, roadmaps, FAQs, and "How-To" documentation.

• Support external vendor coordination and ensure delivery meets Interac architectural and operational requirements.

Required Skills & Experience

• 3–5 years of relevant professional experience in a similar role or related field.

• Experience in technical product management, platform product ownership or development experience.

• Strong ability to distill complex technical concepts into clear, structured communication for non-technical stakeholders.

• Familiarity with:

  • API Gateways (e.g., Kong, Axway, Apigee, AWS API Gateway)

  • API Management concepts: throttling, onboarding, client registration, traffic inspection, logging, and monitoring.

  • Identity & access standards: OAuth 2.0, OIDC, JWT, mTLS, SSO patterns.

  • Networking & connectivity basics: L4 vs L7 routing, certificates, DNS, load balancers.

• Experience writing or reviewing: User stories, backlog items, service requirements, platform release notes.

• Strong stakeholder engagement especially across Product, Architecture, Security, Engineering, and vendor teams.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Nice to Have

• Experience with Extranet / customer-facing portal services.

• Familiarity with Platform frameworks.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You're surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

Please be aware of certain individuals fraudulently using Interac Corp.'s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.