Client Manager
1 week ago
Location: Vancouver, BC
Company: West X Business Solutions
Position OverviewWest X Business Solutions is seeking a driven and strategic Client Manager to join our Major Accounts team. In this role, you will be responsible for managing and growing a portfolio of mid-market accounts. You'll act as a trusted advisor to your customers, helping them enhance their business operations through a range of cutting-edge technology solutions and services.
This is an exciting opportunity for a motivated sales professional who thrives in a consultative, relationship-based environment and wants to make a measurable impact within a dynamic organization.
Company ProfileWest X Business Solutions is an authorized Xerox agency serving businesses across British Columbia. As a direct representative of Xerox Canada, we provide local account management, customized solutions, and dedicated customer support—backed by the innovation, reliability, and service infrastructure of one of the most respected names in the technology industry. With over 20 years of experience, we help organizations improve how they manage documents, streamline workflows, and equip their teams with modern print and digital workplace tools.
Key Responsibilities- Achieve assigned revenue targets across hardware, managed print services (MPS), and professional services.
- Drive high levels of sales activity and consistently execute against defined KPIs.
- Manage and expand relationships with existing clients to maximize account potential.
- Establish and grow executive-level relationships with key stakeholders.
- Proactively prospect and develop new business opportunities within targeted accounts.
- Build and execute strategic account plans that align with client goals and business objectives.
- Clearly articulate the West X value proposition to business and IT decision-makers.
- Maintain up-to-date and accurate records in our CRM system.
- Minimum of 2 years of experience in the office technology industry in a sales capacity.
- 2+ years of experience in B2B sales, account management, or a client-facing role with a focus on technology or services.
- A proven track record of meeting or exceeding sales targets.
- Strong communication skills and business acumen, with the ability to engage senior executives.
- Self-motivated and results-oriented with a strong work ethic.
- Ability to thrive both independently and as part of a team.
- Experience in solution-based or consultative selling is an asset.
- Familiarity with office technology, managed print services, or digital workplace solutions is preferred.
- Proficiency with CRM platforms (e.g., Salesforce, SugarCRM, etc.) is an asset.
- Ability to manage complex sales cycles and collaborate effectively with internal stakeholders.
- Full-time access to a reliable vehicle is required.
West X Business Solutions is a trusted technology partner helping organizations streamline operations, improve collaboration, and unlock the full value of their print and digital workplace investments. As a Xerox agency with over 20 years of experience, we offer the stability of a market leader combined with the agility of a locally owned business.
Apply today to become part of a forward-thinking team committed to delivering exceptional value to our customers.
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