Restaurant General Manager

3 days ago


Banff, Alberta, Canada Banff Caribou Properties Full time

Are you looking to take the next step in your Food and Beverage career?Sudden Sally is hiring a General Manager to lead our restaurant in Banff. This role suits a hands-on leader who values strong teams, consistent service, and being part of a fast paced, multi outlet F&B operation.About Sudden SallySudden Sally is a well-known Banff dining destination with a loyal mix of local regulars and visiting guests. The operation includes two cafes, a lounge, and a full-service restaurant. The team manages high volume periods while maintaining a welcoming, community focused approach to service and workplace culture.The RoleAs General Manager, you are responsible for the overall success of the operations. You oversee daily operations across the dining room, lounge, café's and catering offerings. You lead Front of House and Back of House teams, support your leadership group, and protect the guest experience every day.You work closely with the chef to align menus, costing, staffing, and execution. You also collaborate with hotel and sales partners to support group business and special events. The role blends floor presence, people leadership, and financial accountability.Key ResponsibilitiesLead daily restaurant operations with a focus on service, quality, and consistencyRecruit, train, coach, and support a strong restaurant leadership teamDevelop and manage budgets, labour planning, and cost controlsOversee Executive Chef and kitchen operations, costing, and executionBuild strong working relationships with internal partners and local stakeholdersAnticipate business needs and adjust staffing and operations accordinglyPromote a respectful, positive, and high performing workplace cultureWhat We Are Looking ForProven experience in a Food and Beverage leadership roleStrong people leadership with the ability to motivate and develop teamsSolid understanding of budgeting, labour management, and cost controlClear, professional communication skillsFlexibility to work a range of shifts, including evenings, weekends, and holidaysWhat We OfferCompetitive total compensation packageHealth and dental benefitsOpportunity to become an employee shareholderEmployee home loan programHealth and wellness programsComplimentary hotel stays and staff discountsPlease note that only applicants selected for further consideration will be contacted. Banff Lodging Co. is committed to building a workplace where everyone can succeed and belong. As a Signatory to the Bow Valley Workplace Inclusion Charter we continue to work on our ongoing commitment to build an even more diverse, equitable, and inclusive team environment. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can't apply online or need an accommodation during the application or hiring process, please contact us at  or



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