Restaurant Floor Manager

Elevate Your Career in Banff with BCP

Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.

We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.

At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada's most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.

Lead with passion, inspire your team, and deliver unforgettable dining experiences— Join our team as Restaurant Floor Manager.

We're looking for an experienced, service-driven Floor Manager to take charge of front-of-house operations in our busy restaurant. In this hands-on leadership role, you'll ensure smooth daily operations, uphold high service standards, and foster a motivated, guest-focused team. You'll work closely with the General Manager to coach, inspire, and lead staff, creating an environment where excellence is the standard and every guest enjoys an outstanding dining experience.

What You'll Do

• Lead front-of-house operations to deliver outstanding guest experiences every day.
• Maintain and enforce restaurant policies, systems, and BCP service standards.
• Coach, motivate, and support your team to deliver consistent, high-quality service.
• Handle guest feedback professionally and resolve concerns quickly and effectively.
• Lead by example with energy, enthusiasm, and attention to detail.
• Ensure full compliance with liquor, health, and safety regulations.
• Step in to assist with serving or bartending when needed to support your team.
• Promote a safe, respectful, and positive workplace culture at all times.

What You Bring

• Proven experience in a restaurant leadership or management role.
• Passion for hospitality and creating memorable guest experiences.
• Strong leadership, communication, and organizational skills.
• Confidence under pressure with excellent decision-making abilities.
• ProServe certification (required).
• Flexibility to work evenings, weekends, and holidays.
• Education in hospitality or restaurant management is a bonus but not required.

Lead by example, inspire your team, and deliver exceptional service—apply today

At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy:

• Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
• Opportunity to invest in our Employee Share Ownership Program.
• Food and beverage discounts at all BLC restaurants and cafes.
• Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
• Discounts on spa services, movie passes, and rental/retail goods.
• Participation in Leadership Days for ongoing professional development.
• Experience our hotels firsthand through our Complimentary Hotel Stays Program.
• A complete list of employee benefits are listed here.

If you're ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.

BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at or

Please note: Only candidates selected for further consideration will be contacted.